Is it the elevator's responsibility to fall and get hurt in the public elevator?

If the mall fails to fulfill its security obligations due to the fall of the elevator, it shall be liable for compensation. The performance of the security obligation is caused by the customer's own reasons, and the shopping mall does not bear the liability for compensation. Whether the shopping mall has fulfilled its security obligations, the shopping mall bears the burden of proof. For the specific legal basis, please refer to the provisions of tort liability in the Civil Code.

Legal basis:

Article 1 198 of the Civil Code of People's Republic of China (PRC). Operators, managers or organizers of mass activities in hotels, shopping malls, banks, stations, airports, stadiums, entertainment places and other business places shall bear tort liability if they fail to fulfill their security obligations and cause damage to others. If the behavior of a third party causes damage to others, the third party shall bear the tort liability; Operators, managers or organizers who fail to fulfill their security obligations shall bear corresponding supplementary responsibilities. Operators, managers or organizers may claim compensation from a third party after assuming supplementary responsibilities.