Job Recruitment Website - Property management company - What should I do if the residential property fees and services are not up to standard?
What should I do if the residential property fees and services are not up to standard?
First, different buildings have different levels of property fees.
Generally speaking, the property will collect property fees from the owners every year, including management fees, cleaning fees, office expenses and so on. Of course, the property fees of different buildings are different. Many owners want their property fees to be very low, so the burden of life is small, but is it really as low as possible?
For example, when you live in it, you will find a good property for you to live in a garden community with a clean and beautiful environment; Poor property feels like living in a garbage dump every day, and you can see a garbage "landscape" if you take a step forward. Although the words are a little rough, the truth is not rough, because we all know that "a penny is worth a penny."
Therefore, the amount of property fees will directly affect the quality of life of owners in the future. Please don't blindly pursue low prices.
Second, what kind of service can a good property provide you?
Property management includes timely pruning and maintenance of flowers and plants in the community. There are fountains in high-end residential areas, and the elevators and stairs in the corridor will be spotless. In addition, once there is a problem, the property will not shirk its responsibility and will definitely be inspected and maintained with an excellent attitude.
One more important thing: stop the car. It is the most basic to divert traffic inside the community, and foreign vehicles will also be strictly checked and registered when they enter the community. Of course, there are more important security issues. Good properties will be inspected by security guards every day, and strangers will register in detail.
3. What should I do if I feel that the residential property fee is high or the property service is not up to standard?
In fact, what I said above: a good property refers to a real property, not a property with low allocation but high property fees. If the owner thinks that the property fee of his own community is too high and the actual service does not meet expectations, and that the property service is not worth that much money, it can be solved from two aspects:
1. Do not pay the property fees that should not be paid, and pay less if you can.
Some property companies add additional fees or raise the charging standards without authorization in addition to the necessary property fees. Therefore, the owner has the right to refuse to pay before obtaining the approval of the price department. If the service quality of the property management company is poor, or the property management company fails to perform its duties as agreed in the contract, the owner may refuse to pay the property management fee after retaining the evidence.
In addition, the owner has never occupied the house after receiving the house. It is confirmed that he has been using the house for no more than six months and can only pay part of the property fee from the seventh month.
It is also worth mentioning that the public benefits of the community, including elevator advertising, ground parking and commercial booth fees in the community, should be owned by all owners according to the law. At present, this part of the income is collected by the residential property, and the owners can discuss it with the property and ask for a transparent and reasonable distribution of the income.
2, the establishment of the owners' committee, complain to the relevant departments.
If the owners have any objection to the charging standard of the property fee, they can set up an owners' committee to communicate the charging standard with the property company. Of course, in the owners' committee, every owner has the right to raise objections, and new charging standards will always be discussed. If negotiation fails, you can also complain to the housing management department.
In short, the property service or charging standard has changed greatly and should be publicized in a prominent position in the community. After publicity, most owners agree to change it.
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