12345 does it work to complain about the community?

I. 12345 Does it work to complain about the community?

12345, established by the government, belongs to the public service platform and mainly accepts residents' demands and complaints. For some emergencies, such as leaking houses or blocked sewers, you can call 12345 to report or complain. But if it is a general problem, it is suggested that it is best to deal with it in other ways.

When you call 12345, you must first make sure whether your appeal is reasonable and legal. If it is an unreasonable and legal appeal, it can't be solved ~

Call 123456 to protect your private information!

If you encounter any special problems during the call, you can consult the operator in time to solve them!

When the phone can't be connected or nobody answers, you can hang up and redial ~

If you encounter malicious harassing calls, you can call the police directly!

Second, what should I do if I call 12345 to complain about the futility of the community?

Contact the property company, first of all, we must think clearly about what problems to reflect. Because some problems may not be problems within the community, but problems caused by the external environment; Therefore, before reflecting the situation, we need to know the specific situation and then decide whether to reflect it to the property company.

There are many ways to choose the right way to help us solve the problem: for example, we can directly find the property company in the community, and then find relevant personnel to communicate and negotiate to solve the problem; You can also go directly to the relevant departments to respond and so on. Of course, you can also choose to call the hotline to protect your rights. In short, both ways can help us solve the problem ~

Pay attention to the preservation of evidence. Everyone must pay attention to the preservation of relevant evidence in the process of feedback questions, including telephone records, text messages, etc. It can be used as a valid certificate to prove that the problems we have reflected do exist and have been solved ~ ~

Pay attention to collecting materials. In addition to the above, we should also pay attention to collecting some other materials as valid documents: resolutions of the owners' meeting, property management regulations and other documents can be used as effective basis ~ ~

Third, how to let the neighborhood committees pay attention to your affairs If your city has not established an online government affairs platform (that is, a citizen service hotline), then you can take the following two measures:

Inform media reporters of your troubles through local newspapers or other news media;

Call the local TV program for help. (Both methods need to pay a certain fee. )

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