Job Recruitment Website - Property management company - What measures are there to collect property fees and heating fees?
What measures are there to collect property fees and heating fees?
For owners who owe property fees, property companies usually adopt collection and payment strategies: calling to collect property fees, reminding them to recover property fees by SMS, and recovering property fees in writing, so they should submit a lawyer's letter. Of course, no one wants to go to court with the owner.
There are also ingenious property management companies that urge the world platform to provide batch collection services for property fees. You only need to publish creditor's rights information on the platform, and lawyers will take orders and provide collection services on the platform, which avoids direct contact between the property management company and the owners, builds a bridge between the property management company and the owners, and works hard to build a harmonious community. The recovery of property management fees should follow the principle of humanization, step by step, and should not be rushed.
1, find out the reason why the owner is in arrears with the property fee through telephone inquiry, door-to-door visit and other forms. If the problems reflected by the owners are real and can be solved within the capacity of the property service enterprises, they should actively solve the problems for the owners until they are satisfied.
2. After solving the problem, if the owner is still unwilling to pay the property fee, he can send a reminder notice of the property fee while further communication, give him sufficient time to consider whether to pay the property fee, and publicize the list of people who refuse to pay the property fee in a prominent position in the property management area.
3, the establishment of institutions and staff arrears Chao Gu system, will not support the property management work and the list of unpaid property service fees Chao Gu to all units, and urge them to cooperate with the property management work and pay property fees as soon as possible.
4. After the above communication, if the property service fee is not paid within the time limit, the property service enterprise may bring a lawsuit to the people's court in the form of judicial proceedings, and the court will intervene to accept the case of overdue payment of property service fee.
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