What does two copies and one certificate mean?

Two books and one certificate refer to the residential quality guarantee, residential instruction manual and completion certificate.

Residential quality guarantee is a written document that real estate developers make a commitment to buyers when they sell new houses to buyers. With legal effect, the developer shall bear the maintenance responsibility according to the housing quality standard agreed in the residential quality guarantee.

Main contents:

1, and the quality grade shall be determined by the acceptance of relevant responsible subjects;

2. The foundation and main structure shall be guaranteed within a reasonable service life;

3. Warranty contents and warranty period of all parts under normal use: roof waterproofing for 5 years, leakage of walls, kitchens, bathrooms, basements and pipelines 1 year, plastering of walls and falling of ceilings 1 year, hollowing and cracking of the ground 1 year, large-area sand blasting 1 year, cracking of doors and windows and hardware damage. Sanitary ware 1 year, lamps and electrical switches for 6 months, and external insulation for 5 years. The warranty period of other parts shall be agreed by the real estate development enterprise and the user;

4, the user repair unit, reply time limit and processing.

The residential instruction manual refers to the document that explains the structure, performance, type, performance and standard of each part of the house and puts forward the matters needing attention in use. If there is a problem with the use of the house, the manual will become an important basis for resolving disputes between developers and owners. In order to enable users to better understand the use of houses and indoor facilities, developers have formulated instructions for the use of commercial housing according to relevant regulations. Enable users to use indoor facilities correctly, reduce failures and prolong service life.

legal ground

Provisions for the implementation of the system of commercial housing residential quality guarantee and residential instruction manual

Article 4 The residential quality guarantee is a legal document that the real estate development enterprise bears the quality responsibility for the commercial residential houses sold, and the real estate development enterprise shall bear the warranty responsibility according to the stipulations of the residential quality guarantee. After the sale of commercial housing, if the property management company and other units are entrusted for maintenance, the entrusting unit shall be clearly stated in the residential quality guarantee.