What is the service standard of the third-class property company?

As we all know, property can be divided into first-class property, second-class property, third-class property and fourth-class property according to qualification. The service standards of each level of property companies are different. What is the service standard of the third-class property company? Next, Bian Xiao will introduce relevant contents to you. Let's have a look.

What is the service standard of the third-class property company?

I. Basic requirements

1. When undertaking the project, the property management company needs to carefully check the parts and facilities used in the community, and the acceptance procedures are complete.

2, property management personnel, professional operators in accordance with the relevant provisions of the state to obtain property management professional qualification certificate or post certificate.

3, the property company should have a sound property management plan, quality management, financial management, file management system.

4, property management service personnel wear signs, code of conduct, active and enthusiastic service.

5. Announce the income and expenditure of property service fees or property service funds according to relevant regulations and contracts.

6. Consult the owners' opinions on property services at least/kloc-0 times a year, and the satisfaction rate is over 70%.

Second, the housing management

1, daily management and maintenance of * * * parts of the house, with complete maintenance records and maintenance records.

2, weekly patrol 1 time residential unit door, stair passage and other parts of the door, window, glass, etc. , and regular maintenance.

3, in violation of the provisions of unauthorized construction and unauthorized change of housing use behavior in a timely manner to discourage, and report to the owners' committee and the relevant competent departments.

4. All groups, buildings, units (doors) and households in the community are clearly marked.

III. Maintenance of * * * facilities and equipment

1, * * * Daily management and maintenance of facilities and equipment.

2, establish * * * facilities and equipment files, facilities and equipment operation, maintenance and other records are complete.

3, operation and maintenance personnel strictly implement the facilities and equipment operation procedures and maintenance specifications.

4, fire control facilities and equipment need to be in good condition, you can start the fire escape at any time and keep it open.

Fourth, help maintain public order.

1, the community needs someone to be on duty 24 hours a day.

2, key areas at least once every three hours.

3. Vehicles in the community are parked in an orderly manner.

Verb (abbreviation for verb) cleaning service

1. There should be garbage collection points in the community, and the domestic garbage should be cleaned once a day.

2. Clean the public places, elevator halls and corridors of the community once a day, and clean the glass used by * * * once a quarter.

3, according to the provisions, clean the secondary water supply tank, water quality meets the hygiene requirements.

Six, greening maintenance management

1. Trees, hedges, lawns and flowers need regular pruning and maintenance.

2. Clear weeds and sundries in the green space regularly in the morning.

3, prevent flower leather and tree diseases and insect pests.

Abstract: The above is the relevant content of the service standard of the third-class property company introduced by Bian Xiao, hoping to help friends in need.