Service concept of service industry

The service concept of the service industry is: to build a brand for the profession, to create value by service, to serve the brand, to serve Yuchai, to be quick and worry-free, to serve the purpose, to give everything I have, to do my best, to serve users wholeheartedly and to be honest in the world.

1. By high-quality reputation, by price to occupy the market, by service image, by management to create benefits.

2. Exchange our sincere smile for customers' satisfaction with our service.

3. Serve customers and increase trust.

4. The service is better, not the best; Contentment is only the beginning, not the end.

5. Empathy, perception of customer needs; Proactive service, exceeding customer expectations. Do things in a down-to-earth manner, build a first-class service brand and establish a perfect corporate image.

Prospects of service industry

The level of urbanization and the substantial increase of per capita disposable income have become the main growth drivers of the property management industry. With the emergence of middle and high income groups and the enhancement of their consumption power, the demand for better products and services will have a great impact on the development of high-end property management services in China.

Driven by customer demand and fierce competition, property management companies have invested in improving service quality and paying more attention to customer demand. In line with this trend, the top 100 property service enterprises have taken many measures to optimize their traditional property management services and use technical solutions to improve service quality. According to the data of the Central Reference Institute, property management companies with improved service quality can charge higher service fees.