Is the property company in charge of people or things?

It is neither a person nor a thing for a property management company to manage a residential area, including the cleaning of residential roads, the maintenance of public facilities and the transportation of garbage.

Property.

The specific responsibilities of the realty service enterprise mainly include:

1, Maintenance and maintenance of the property and its supporting facilities. For property, mechanical and electrical equipment, air conditioning system, water supply and power supply system, telecommunications system, public facilities, etc. It must be in good working condition to ensure the normal and safe use of the property, and it is impossible to wait for the fault to be repaired. Regular maintenance can prolong the service life of the property and provide basic use guarantee for the owners and tenants.

2. Strengthen safety management, and provide living and office security for owners and tenants. It is necessary to do a good job in public security management, undertake the security in the building and the community, and even eliminate all kinds of interference to keep the community quiet. Whether it is a residential area or other types of property, only a good public security environment can ensure the safety of life and property of owners and tenants and eliminate their worries. Do a good job in the maintenance of the equipment to ensure that the equipment 100% is in good use. It is necessary to establish and implement the system and strengthen management.

3. Do a good job in cleaning the property and the surrounding environment, including the discharge and removal of garbage, sewage and rainwater, so as to keep the environment clean and sanitary and provide a clean and comfortable living and office environment for the owners or tenants. A clean and tidy environment gives people visual beauty and psychological comfort.

4. Do a good job in greening construction and maintenance in the property management area, and provide a good ecological environment. Especially grassland greening and flowers and trees conservation are very important to create a beautiful and pleasant environment.

5. Do a good job in traffic management of buildings and communities. The contents include the management of parallel traffic and vertical traffic (elevators and escalators) in the community, as well as the cleaning of passages, roofs and other spaces and the maintenance of street lamps.

6. Strengthen vehicle management to prevent vehicles from being lost or damaged. It is required that the driving routes of residential areas and buildings be clearly marked, vehicles should drive at a speed limit, vehicles in the property area should be parked uniformly, and roads and corridors in the property area should be kept unblocked.

7. Do a good job in financial management. First, do a good job in the collection and use management of maintenance funds to ensure the healthy and smooth progress of property management.

8. Deal with the property insurance of the property and ancillary equipment in time to avoid causing huge property losses to the owners.

9. Do a good job in community management, create a healthy and civilized community culture, and strive to establish friendly and harmonious new interpersonal relationships. At the same time, assist the government in social management and promote the civilization and progress of the whole society.

10. Contact the government and public institutions on public facilities.

1 1. Establish property files, keep abreast of changes in property rights, and maintain the integrity and unified management of property.

If the owners think that the property service enterprises in their residential areas have not fulfilled their duties, they can put forward rectification opinions to them or report them to relevant departments. If the problem still cannot be solved, the owners' meeting can be held to decide whether to dismiss the property service enterprise and choose a new one.