Is Bengbu Mayor's Hotline 24 hours?

12345, one end is connected with the government and the other is connected with the people's hearts. Over the past year, 12345 mayor's hotline * * * received 349,700 complaints from citizens, an increase of 55.63% compared with 20 19. The completion rate and return visit rate are both 100%, and the satisfaction rate of the masses is 97.99%.

Through the implementation of the closed-loop operation mechanism, we will promote "handling complaints as soon as they are received, that is, handling them as soon as they are handed over" and "handling them to the end and doing a good job". The handling of the hotline will also be reported at the weekly mayor's meeting or the monthly mayor's regular work meeting, so as to promote the epidemic prevention and control, property management and other related policy documents and the Bengbu Elevator Safety Management Regulations and other local laws and regulations to take root.

12345 service hotline is usually used for:

1. Consultation on administrative functions, responsibilities, policies, procedures and other public service information.

2 complaints, opinions and suggestions on administrative management, social management and public services.

3, management authority within the scope of non emergency management, service for help.

4, citizens, legal persons and other organizations to endanger the safety of people's lives and property, endanger the safety of public property, affect the economic and social development report.

5. Praise the efficiency and administrative effectiveness of government departments and their staff.

For the above contents, please refer to the Anhui Provincial People's Government-Bengbu: 1 number to find the mayor's 7×24 manual service without closing the door.