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The newly installed elevator did not hand over the information.

What you want to ask is how to solve the problem that the newly installed elevator has not handed over the information? Solutions include: contacting the installation unit and complaining to relevant departments.

1. Contact with the installation unit: the owner or property management can contact the elevator installation unit and ask it to provide relevant information on the use and maintenance of the elevator. The installation unit shall truthfully provide relevant information.

2. Complain to relevant departments: If the installation unit can't provide relevant information, the owner or property management can complain or report to the relevant local departments to reflect the situation that the elevator can't hand over the information, so as to solve the problem in time.