Property manager's knowledge, please ask professionals to help me answer!

Don't treat property management as a low-level job. Maybe the income is not high, but it involves neighborhood relations, power and responsibility relations and people's livelihood stability. In addition to hard work, this job requires a certain legal knowledge base.

The property manager asked you three questions, involving the knowledge of property law, property management regulations, general principles of civil law, tort law, quality assurance, maintenance fund and so on.

1, indoor water leakage

-First, confirm whether it belongs to the category of property management, that is, whether "indoor water leakage" belongs to the responsibility of supporting services for property fees. The property service category is "within the residential building red line, outside the entrance door". Property fees need to support the maintenance of facilities and equipment in public areas (excluding medium repair and overhaul). The indoor area is a private area, not a public area.

Third, the issue of quality assurance. There is a quality guarantee period when buying real estate. During the quality guarantee period, the developer is responsible for maintenance. After the warranty period, the owner paid for the repairs.

Finally, the warranty period is a question of neighboring rights. Confirm whether the leaking part is exclusive upstairs or * * *. The exclusive upstairs needs to be repaired, and the cost will be paid from the upstairs, which involves the use interests of the pipeline.

-Finally, the property actively coordinates neighborhood relations.

2.the roof is leaking

-first, confirm the ownership of property rights, that is, see if the roof is the exclusive part of the owner of the top floor.

-No, this roof is a public area (this public area belongs to the whole building, at least this hole). First of all, look at the warranty, issue the warranty, and look at the maintenance cost. This is basically not a minor repair, and the cost is very high. This is not a matter supported by property fees, but a matter of maintenance funds or the whole building. If there is a maintenance fund, start the maintenance fund application. No, the owners of the whole building share the maintenance costs. Property management is to coordinate costs and supervise construction.

-it is a proprietary part, which is the owner's own business and has nothing to do with the property.

-Finally, if part of the loss of the building owner is caused by * * * *, the building owner will make compensation. During the warranty period, the developer will be required to issue a warranty, depending on the opinions of other owners of the building, and the property can help coordinate their negotiation. If negotiation fails, let them go through legal procedures.

3. Does roof maintenance belong to the property category?

It depends on whether the roof is an exclusive part or a part of it. Check the property law.