Who should install community monitoring?

The monitoring facilities, access control system and gate system of any community are not installed by the property company or the owner, but the equipment and facilities that the real estate company must support. A residential area without monitoring system and camera is definitely not in compliance with the mandatory government regulations, and it is recommended not to buy it. If it belongs to an old residential area, the government has a renovation plan and will support a certain amount of funds for rectification.

Provisions on the Owner's Unauthorized Entry into the Monitoring Duty Room

The property management company requires the monitoring room to implement a 24-hour duty system, and personnel unrelated to work are not allowed to enter the monitoring room without authorization. Managers who need to enter the monitoring room for work need to be signed and approved by the security supervisor; The entry of outsiders requires the signature and approval of the property manager. Personnel entering and leaving the monitoring room shall go through the registration formalities. However, after the incident, individual owners were extremely excited and not calm enough. Someone broke into the duty room of the monitoring center without authorization and forced to watch the video, which seriously interfered with the normal work of the personnel on duty. This behavior is suspected of breaking the law. Therefore, it is best not to enter the monitoring room without the consent of the property manager.

Does the owner have the right to view the surveillance video?

It's really unreasonable to watch surveillance videos with "zero threshold". Community monitoring video can be viewed at will, and the personnel on duty in the monitoring room can directly open the video. This method is definitely not desirable. If the owner is infringed, it is really necessary to check and monitor, and the property can formulate a reasonable management process in advance in order to serve the owner more standardized. First of all, we must confirm the real identity of the owner. Secondly, the property has the responsibility to confirm the time, place and nature of the infringement of the owner's rights and interests, and then provide the owner with video information of the specific time and place. With the consent of the property manager, it can only be viewed by the personnel designated by the property.

According to the regulations: "The owner shall enjoy the rights and undertake the obligations for the part other than the exclusive part of the building; Do not give up rights and fail to fulfill obligations. " According to the owner's rights, there are: the right to service, the right to suggest, the right to vote, the right to be elected, the right to supervise, the right to know and other rights stipulated by laws and regulations. Therefore, the owner has the right to know and understand the important information about himself in his own community.

Especially in the case of infringement of their own rights and interests, owners need to know the truth, which is understandable. No matter whether the infringed owner calls the police or not, the property should support the owner's request to view the surveillance video and actively help the owner to protect his rights.

It is unreasonable for the property company to stop, obstruct or make things difficult for the owner to check the surveillance video, and it should try its best to cooperate with the owner. Although this is really a bit troublesome for the property, in fact, it is impossible for the owner to come to you for monitoring.