Summary of cleaning monitor's work

Cleaning is also an important position. The following is my summary of the work of the cleaning monitor. Welcome to read the reference!

The work summary of the cleaning monitor flies, and the year of 20xx is coming to an end. In this year, under the guidance and strong support of the company's competent leaders, all the colleagues in the cleaning class strictly demand themselves according to the company's work requirements, in line with the management concept of "creating first-class service standards and creating a harmonious living environment" and the quality policy of "professional and efficient, sincere service, harmonious life and classic products". With the joint efforts of everyone,

I look back on this year. As a monitor, I have been proactive, hardworking and devoted myself to cleaning work, leaving early and returning late, working hard and obeying the arrangement of the leader, regardless of personal gains and losses, and assisting the monitor to complete various tasks assigned by the leader.

At the beginning of this year, the company responded to the call of the head office to reduce staff and increase efficiency, and the number of cleaning class staff decreased, which meant that the personal workload increased, colleagues' emotions began to fluctuate and their work was slack. Later, through heart-to-heart communication with everyone and setting an example, everyone quickly returned to work and has been doing well.

China famously said, "Without rules, there would be no Fiona Fang". At work, I have always been strict with myself, set an example, and assisted the monitor to do a good job in cleaning and standardization. First of all, according to the standard, each new colleague and rotation colleague will be trained, and the theory will be explained on the spot, and the post will be demonstrated, and the methods of passing, helping and bringing will be mastered. This is easy for new colleagues to master and accept, and it also narrows the distance between colleagues. At the same time, we encourage everyone to actively participate in the street skills competition, communicate with each other and improve their professional skills. The second is to do it according to standards, and the responsibility lies with people. In our work, we implement a small division of labor, assign people and posts, and assign responsibilities to people, so that every colleague has standards in his heart and knows his responsibilities. At the same time, great cooperation has been carried out in the work, such as organizing everyone to clean the kerbs and sidewalks of the community twice and assisting in greening and weeding. Again, check according to the standard. Our cleaning work carries out regular inspection and random inspection, and the inspection work does not go through the motions. Ask questions in time, pay attention to the tone, try not to hurt the gas, and assist the responsible person in rectification. Finally, adhere to long-term management. This year, our community successfully received many surveys and TV interviews from the representatives of the Municipal People's Congress, and passed the selection of "Provincial Excellent Residential Community" on June 5438+0 1. This is not the result of ten days and a half, but the result of long-term efforts. These affirmations and honors will spur everyone to be more strict with themselves in their future work, so that they can improve and improve themselves in the inspection as usual.

Finally, I sincerely thank all the leaders and colleagues for their help and support. In the new year, I will continue to work hard to overcome the shortcomings, strengthen communication with everyone, improve my management ability, and work together with my colleagues to make a clean and comfortable environment for the owners of the community.

Summary of cleaning the squad leader II. Under the guidance and strong support of company leaders, in accordance with the company's work requirements, in line with the property service tenet of "your satisfaction is our eternal pursuit", with the company management philosophy of "people-oriented, customer first and quality first", with "exceeding standards, creating benefits and building brands" as the company's development goal and "service first and customer first" as the creed of every employee.

Through the joint efforts of all the staff in the department, we have carried out a series of quality service work, and now we will make a brief summary of the work in the past year. Summarize the experience and lessons, find out the shortcomings, and lay a good foundation for the work of 20xx.

First, personnel management and training:

1) After the establishment of the cleaning department, employees' mood fluctuated and it was very difficult to carry out their work. Therefore, we communicate with employees in various ways to stabilize employees' emotions without affecting the quality of work. According to the needs of the work, the building number where the cleaning staff is located has been readjusted, which basically meets the requirements of cleaning in domestic industries. Now there are 12 female cleaners and 6 male cleaners.

2) The new cleaner shall be trained by the monitor, and practical training shall be conducted for different positions, so that the cleaner can master the common sense of cleaning work. Meet the work requirements of cleaning residential buildings.

3) Strengthen the training of employee appraisal system. Established the sense of responsibility of employees. At present, employees have been able to work hard and complete according to the prescribed standards. However, there is still a need for supervision and management in observing work discipline and behavior. The next step will be to strengthen training in this area and make it a habit.

Second, the completion of cleaning work

1) Due to objective difficulties such as water supply and ice and snow roads in winter, the company leaders sympathized with the employees and asked to drag the corridor the next day. But according to the actual situation of the corridor, after consulting with the monitor, I can almost insist on mopping the floor every day. The windowsill, window frame, stair edge, tube well, tin foil and meter box in the corridor can basically be wiped, so that the corridor is fresh and clean, and small advertisements in the building can be found and handled in time.

2) In the process of clearing snow, everyone is also working hard with Qi Xin to complete their duties.

Service, taking pains to help others complete their tasks, has increased the cohesion and centripetal force of our team. In addition to taking part in the snow removal task of all the staff of the property, male cleaners will also clean up the domestic garbage every morning and continue to clean up the hard covers of the whole park and individual branches in the afternoon.

3) After the new buildings are opened one after another, the chaotic cleaning of the corridor sanitation and cleaning market in Area C can also take the initiative to complete daily maintenance under the supervision of the leaders.

4) After B11# and 13# are opened, the external cleaning will clear the snow and garbage in front of the building in time.

Third, health quality supervision.

With the approval of the provincial property management office, cleaning strengthened the supervision of work quality, completed the filling of forms, used various records and systems to control work quality, and summarized the problems existing in the work, further corrected them, and achieved good results.

Fourth, cost control.

A bag of cleaning powder for women every month, a pair of rubber gloves, a mask every month, two steel balls every month, and a greasy knife for everyone.

Men clean brooms once a month, lineman Suzhou Cleaning Company sets one, a winter cotton-padded jacket and a mask.

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