How to deal with complaints about property? Is there a fine for the property?

Legal analysis: the property will be punished if it is complained. The handling method is as follows: 1, and car owners are welcome to complain; 2. Understand and check the complaints on site and make records; 3. Analyze the causes and responsibilities of the problem realistically; , put forward opinions on handling or not; 5. If it cannot be solved, report to the competent department according to the management procedure. Before making a complaint, we should make corresponding preparations, such as collecting and sorting out evidence.

Legal basis: Article 48 of the Regulations on Property Management in People's Republic of China (PRC), the real estate administrative departments of local people's governments at or above the county level shall promptly handle the complaints of owners, owners' committees, property users and property service enterprises in property management activities. Before you complain, you should make corresponding preparations, such as collecting and sorting out evidence; Focus on collecting relevant evidence that the property company fails to perform as agreed, and the evidence should be sufficient and complete; In view of the behavior of the property company, you can complain to the property management office of the local real estate administration, which is the competent department of the property industry; Complaints should be paid attention to as far as possible not to use verbal complaints, and it is recommended to submit them in writing; If the complaint fails to resolve the dispute, it is suggested that you bring a lawsuit to the people's court or apply to an arbitration institution for arbitration.

Validation of laws and regulations: June 2024 17