Where can I complain if there is a dispute between the owner and the property?

Owners can complain about property disputes to the administrative department of real estate, but if they complain to the administrative department of real estate, they should provide relevant evidence that the property company has violated the law. If the property company does not violate the law and the dispute over the property service contract cannot be resolved through consultation, it may bring a lawsuit to the people's court.

1. Where can the owner complain if there is a dispute with the property?

Owners and property disputes, you can complain to the real estate administrative departments.

property management regulations

Article 5

The State Council construction administrative department is responsible for the supervision and management of the national property management activities. The real estate administrative departments of local people's governments at or above the county level shall be responsible for the supervision and management of property management activities within their respective administrative areas.

Second, how to prosecute property disputes?

1. Prepare civil litigation.

2, to the people's court with jurisdiction, and submit relevant evidence.

3. Attend and participate in litigation activities on time according to the notice of the people's court.

4. Anyone who refuses to accept the judgment or ruling of first instance shall appeal to the people's court that originally tried or the people's court at the next higher level within 15 days after receiving the judgment or 10 days after receiving the ruling, and submit an appeal.

Third, how to prevent property disputes?

1. Improve relevant legislation to make it more applicable and operable. Litigation settlement is often an after-the-fact relief, which can only cure the symptoms. It is suggested that relevant departments actively intervene and formulate corresponding implementation rules as soon as possible. In the judicial process, it is necessary to study the problems that need to be solved urgently in the implementation and improve the corresponding laws and policies, so as to facilitate judicial unity and finally nip in the bud.

2. Strengthen the publicity of property management knowledge. The origin of property disputes, on the surface, seems to be a problem of fees and services, but in fact, the root cause lies in people's misplacement of the concept of property services. Strengthen the publicity of laws and regulations, let the owners know their due rights and obligations, and establish the awareness of property consumption of "spending money to buy services".

3. Strengthen the supervision and management of property management companies and strictly control the entry threshold of property management companies. Establish a supervision and management restraint mechanism for property management companies, and order property management companies with poor service ability and many complaints from owners to suspend business for rectification. Through various forms and channels, urge property management enterprises to strengthen their own construction and improve service quality. Establish a service charge system of "pricing according to quality, matching quality with price, and agreeing on contract" to speed up the construction of property management credit system.

4. Actively promote the establishment and orderly operation of the community owners' committee. Government functional departments, developers and property management enterprises actively cooperate and coordinate to promote the formation of owners' committees in a timely manner, so as to provide convenience and guarantee for their orderly operation and functional role. Educate owners to safeguard their rights and interests through owners' committees, rather than simply refusing to pay property fees. Establish a self-resolution mechanism for disputes between owners and property management companies within the owners' committee, resolve disputes in a harmonious way, and gradually establish a good atmosphere of mutual trust.

5, the establishment of property management disputes quickly processing channel.

There are many reasons for the formation of property disputes, and the specific circumstances of some property disputes are also very complicated. In short, not all property disputes can be complained to the real estate administrative department. If some actions of the owners have violated the relevant provisions of the property service management contract, the Housing Authority will not directly impose administrative penalties on the owners.