How do property security guards answer questions unrelated to work when they meet the owners?

You are the security guard of the property management company. If you encounter problems that have nothing to do with your work, you can politely avoid them. After all, this question is not about work. If you don't want to answer, you don't have to answer, but be polite.

Property safety, what needs to be done.

Concept of property management: Property management refers to the activities of owners, property service enterprises or other managers to repair, maintain and manage houses and their supporting facilities and related sites, and maintain environmental sanitation and related order in the property management area.

Property security service refers to the professional and socialized security service and related order service provided by a legally established property management service company to the management area according to the provisions of the property service contract under management.

The core content of security work in property companies is "fire prevention, explosion prevention, theft prevention and damage prevention", and each security post carries out a certain link of "four prevention" according to the post details.

The main tasks of patrol security service are: to maintain the normal public order around the patrol area and protect the target; Prevent, detect and stop all kinds of illegal and criminal acts; Timely discover all kinds of suspicious circumstances, alert and protect the scene of criminal cases, public security incidents and public security disasters and accidents; Check and find the prevention loopholes; Calm down emergencies and accidents in patrol.

In case of criminals committing crimes, the main treatment methods are as follows: stop in time and try to capture and hand them over to public security organs; Report the case to the public security organ in time; Evacuate innocent people.

The main methods to solve the problem of gathering people to make trouble are: controlling and stabilizing the leader; Evacuate the onlookers; Quickly report to the relevant departments and public security organs to quell the incident; Assist relevant units to deal with problems; To prevent things from getting worse.

In case of madness, stupidity and drunkenness breaking into the guarding target, the main treatment method is to persuade them to leave the scope of the guarding target, and notify their families, units and public security organs to implement control and guardianship when it is invalid.

The main handling methods of theft cases within the scope of guarding targets are: reporting the case to the public security organ quickly; Protect the scene; Pacify the victims; Pay attention to suspicious people within the target range. If a criminal suspect is arrested, he should be handed over to the public security organ in time to prevent him from escaping. In case of smashing a car, you should write down the license plate number and vehicle characteristics and report it to the public security organ.

The main ways to deal with suspicious personnel in the warning area are: pay attention to observation, pay attention to their behavior development, report to relevant leaders in time, and do a good job of control.

The main contents of acts violating public security management are: acts disturbing public order; Acts endangering public safety; Infringe upon the personal rights of others; Infringement of public property; Acts that disrupt the order of social management; Violation of management behavior; Violation of traffic management; Violation of household registration or resident identity card management.