Management objectives and measures of property companies

Management objectives and measures of property companies

Management objectives and measures of property management companies, property management is a more important occupation now, mainly depending on personal working ability. No matter what you do, you should master the discretion and pay attention to some small details. Let's take a look at the management objectives and measures of property management companies and learn from them.

Management objectives and measures of the property management company 1 property management objectives

The management of property by enterprises and management is to overcome the disadvantages of the old system and maximize the unity of social, economic and environmental benefits of property. Specifically, it should achieve the following objectives:

Create a safe, comfortable and harmonious living environment;

Give full play to the maximum use value of the property;

Try to preserve and increase the value of the property.

public services

1, reception

Wear a uniform logo, dignified and generous, dress neatly, and have a natural and cordial expression; Treat owners (users) equally; Active, enthusiastic and standardized when receiving; When receiving and welcoming the host (user), the language is accurate, the address is appropriate, the greeting is cordial, the tone is sincere, and the patient is meticulous; Use civilized language and don't serve taboos.

Owners (users) should be patient and meticulous in maintenance and help. For the charging items, the service standards, service methods and charging standards shall be explained in time, and the opinions of the owners (users) shall be solicited.

2. On duty

Generally speaking, a good property management company should have a perfect duty system and handover system. In addition, the personnel on duty will also have relevant records and exchanges, and they should be on duty 24 hours a day.

Maintenance and management of houses, facilities and equipment

1, test

Conduct a comprehensive inspection of the parts, facilities, roads and green spaces of the house, grasp the complete damage status of the house facilities and equipment, and evaluate the complete damage degree. In winter, rainy season and abnormal weather, arrange and organize the inspection of housing facilities, focusing on the parts with poor quality and easy problems.

2. Maintenance management

The appearance of the house is intact and clean; The group and building number in the community have obvious signs and a plan to guide the direction; The housing integrity rate is over 98%; No illegal buildings that violate urban planning; The timely rate of house repair is over 98%, and the qualified rate of house repair is 100%, and a return visit system and records are established; Housing information files are complete and well managed, and household files are established.

Clean management

1, environmental sanitation

Community environmental sanitation facilities, garbage bins, trash cans, garbage transfer stations and other cleaning equipment; Standardized cleaning and cleaning are implemented, and garbage is not seen every day; Poultry, livestock and pets shall not be kept in violation of regulations.

In addition, the public stairs, handrails, walkways, basements and other parts of the house should be kept clean, and no debris should be piled up and occupied; The commercial outlets required by residents' daily life are managed in an orderly manner, without stalls, billboards, stickers and graffiti.

2. Greening management

The layout of community public green space, courtyard green space and green space on both sides of the road is reasonable, and the flower beds, trees and architectural sketches are properly configured; The per capita green area of public green space in newly-built residential areas and old residential areas should reach the indicators set by the state; Green space management and protection measures are implemented without damage, trampling and occupation.

Management objectives and measures of property management companies. Organizations involved in property management.

1, owners' meeting

The owner refers to the owner of the house and related facilities in the property. The owners' meeting is composed of the owners in the property.

According to the relevant regulations, only more than half of the owners with voting rights can attend the owners' meeting. The owner may entrust an agent to attend the owners' meeting, and the owner under the age of 18 shall be represented by his legal representative.

The functions and powers of the owners' congress include:

Elect and recall members of the Central Military Commission.

Supervise the work of the management committee.

Listen to and consider the work report of the Central Military Commission.

Decide on major issues involving the interests of the owners.

Amend the owners' convention.

Change and cancel inappropriate decisions of the Central Military Commission.

Approve the constitution of the Central Military Commission.

2. Management Committee

CMC is the abbreviation of Property Management Committee, which is composed of representatives elected by property owners and users under the guidance of real estate administrative departments to represent and safeguard the legitimate rights and interests of property owners and users.

3. Property management companies

Entrusted by the property management committee and the real estate property owner, the property management enterprise undertakes the property management of residential quarters.

Management objectives and measures of property management companies 3 1. Objectives and principles of property management in residential quarters;

1, social benefits. The social benefits of community management are first manifested in providing residents with a safe, comfortable, harmonious and beautiful living environment. This environment not only refers to rooms and buildings, but also includes the whole public security, transportation, greening, health, culture, education and so on. It is of great significance for regulating interpersonal relationships and maintaining social stability and unity. Secondly, it can play a role in solving problems. After the implementation of community management, the complex and tedious management of the community and the handling of all kinds of complaints are handled by the property management enterprises, so it is no longer necessary to spend a lot of time and energy on it, and only need to formulate relevant policies and regulations to guide, coordinate and supervise the community management.

2. Economic benefits. The economic benefits of community management can be reflected in many aspects:

(1) From a new point of view, a community without community management should not only subsidize a lot of money for the maintenance of residential houses, but also invest financial resources for public facilities such as sanitation, public security and greening. The community that implements community management not only does not invest, but also collects taxes from property management companies. From these two aspects, the economic benefits are obvious.

(2) From the perspective of development enterprises, the implementation of community management is not only conducive to real estate sales, accelerating capital turnover, but also conducive to the development of enterprises to sell houses at higher prices. Get more sales profits.

(3) From the perspective of community management enterprises. The economic benefits of community management are not only reflected in the development enterprises, but also in the property management enterprises themselves. Community management is meager in simply collecting management fees, but if it is good at management and carries out various paid services, it will still achieve good economic benefits.

Property service standards are divided into four levels:

First, the patrol time of the main entrances and exits of the community should be greater than or equal to 12 hours, and the pool area should be cleaned twice a day;

Second, the patrol time of the main entrance of the community should be greater than or equal to 10 hour, and the pool area should be cleaned once a day;

Third, the patrol time of the main entrance of the community is 8 hours or more, and the pool area is cleaned once a day;

Four, pool area and garbage cleaning once a day.