Which is better, floor patrol or property front desk?

Hello, the inspection of the unemployed floor is done by the security guard, and the property front desk is done by the customer service. Floor inspection is relatively simple, mainly for theft prevention and fire safety. The customer service front desk has to face a lot of troubles in the community or office building, and the big real estate company is ok. The overall construction quality of small real estate companies is not good, and the house problems are so many that the property front desk is simply wiping the developer's ass, which is difficult to do.