How did the service attitude of past employees affect the property management center?

The impact is very great, because the past is the only place where car owners pass every day. Although it is in the past, it represents the property personnel, who represent the brand image of the property company.

The impact is as follows:

1, reducing the owner's satisfaction

2. Damage the image of the property management company

3. It will be more difficult for property assistants to coordinate events in the future.

4. Other effects

Rectification measures:

1, interview past security guards

2. Collect the opinions of the owner on the service attitude of the doorpost, and record the return visit one by one.

3. Strengthen the training of service awareness, workflow norms and rules and regulations.

4. Those who refuse to mend their ways after repeated education will be punished according to regulations and removed from their previous posts;

5, for good service, praised by the owner of the post should be appropriately promoted and rewarded.