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What should the property department of the Housing Authority do after receiving the complaint-real estate transaction-mobile phone?

Investigating the situation, of course.

See if it is illegal according to the situation. Those who violate laws and regulations will be given relevant administrative penalties. If it exceeds the management authority of the Housing Authority, it will contact the relevant units.

If laws and regulations are not involved, it is generally mediation. (usually the street or community comes forward)

If mediation fails, they will appeal to the court on their own.