20 19 model essay on summary of cleaning supervisor's work

The summary of each section of work is to do a good job in the next section. You work so hard that you have never failed. The following is my "20 19 Summary Essay of Cleaning Supervisor's Work" for your reference only. Welcome to reading.

20 19 summary of the work of cleaning supervisor (1) 20 19 is about to pass and usher in a beautiful 2020. Looking back on the past year, I was responsible for the cleaning supervisor of xx and xx. Under the guidance and strong support of the company's boss, under the direct leadership of Manager X, according to the company's work requirements, in line with the service tenet of "your satisfaction is our eternal pursuit", the management philosophy of "people-oriented, customer-oriented, honesty-oriented, quality first", the development goal of "building a brand with high efficiency" and the creed of "service first, customer first" for every employee,

Through the joint efforts of all staff, a series of high-quality service work has been carried out, and the work in 20 19 is briefly summarized here. Summarize the experience and lessons, find out the shortcomings and lay a good foundation for the work in 2020.

I. Several key tasks in 20 19

1, paying special attention to the quality and ideological education of the cleaning team.

Do a good job in the overall quality construction of the cleaning team and strengthen the ideological education of employees. Let every employee realize that "the company is my home", "we are all a whole" and "the honor and disgrace of cleaning is the honor and disgrace of all of us".

Pay close attention to employees' service consciousness, establish the concepts of "the owner is supreme, the service is the first" and "the customer is God", so that every employee can put himself in the shoes of the residents in the service-"think what the residents think and worry about what the owners are worried about", satisfy the owners before the owners speak, and let the residents deeply feel the warmth of home.

At the same time, we also pay attention to the study of some professional skills and knowledge, because only by continuous learning and continuous progress can we strive for development. Make every employee always get up the courage and maintain the most vigorous fighting spirit.

2. Improve the rules and regulations

Further improved various rules and regulations. Strictly regulate the daily work and code of conduct of each employee with relevant rules and regulations, so that each employee can realize his own shortcomings and actively seek improvement and enterprising.

3. The external image of employees

Pay close attention to the image building of cleaning staff in gfd, and pay close attention to the etiquette and courtesy management of employees. According to the requirements of Party A and the company, dressing the shall regularly check the gfd of employees, so as to ensure that the cleaning team is dressed neatly, courteous, full of energy and smiling.

4. Detailed division of responsibilities

Assign people, posts and responsibilities to people. According to the actual situation of the park, according to the working ability and specialty of each employee, marking, scribing, building division, corridor allocation, post allocation and positioning are carried out, so that everyone has something to do and everyone is responsible. Every day, according to the situation of the divided responsibility area, check and find problems, correct them immediately, and always keep the community and buildings clean and tidy. Let residents and Party A be satisfied.

5. Make sure that every inspection passes safely.

Attach great importance to regular and irregular inspections by superiors. This year, xx Company has more inspections, stricter requirements and higher standards. In this case, we attach great importance to organizing manpower and material resources in time to ensure that every inspection satisfies the owner. There were no major problems after several inspections. Maintained the company's image.

6. Keep a good relationship

Pay attention to the relationship with Party A. Xx Company paid special attention to good relations with Party A during its tenure as a supervisor. Knowing a good relationship with Party A is the basis of our work, which is convenient for our work. Communicate with Director X of Party A frequently, solicit opinions from Party A, and enhance feelings. Rectify the problem in time, please check it by Party A..

7. Set an example and care for employees.

I can unite every employee with my affinity, influence every employee with my image, get along well with the cleaning staff, be strict with them and be considerate in life, and help them solve their worries in time if they have difficulties. Let them put down their burdens, travel light and concentrate on their work.

8. Plan in time

Be able to make monthly and weekly work plans in time. Make the work planned, purposeful, orderly and without omission.

9, appliance loss

Gradually standardize the management of cleaning products in and out of the warehouse, and pay close attention to energy saving and consumption reduction. In order to respond to the company's energy saving and consumption reduction, we call on everyone to check and clean the equipment frequently in their daily work according to their own actual situation, so as to reduce the maintenance times caused by inadequate equipment maintenance.

Every cleaner should turn off the water pipe in time when people don't use the lights, and start with small things. The newly brought mop broom should be tied up first, and the mop should be nailed carefully and reinforced to prolong the service life of the equipment as much as possible. Bags and rags can be used three times, but never twice.

When you apply for cleaning products every month, please ask for them as planned, and don't ask for more, which can save money for the company.

10, strictly control.

Strictly follow the cleaning management procedures and cleaning standards and the company's inspection and assessment scores, and implement the work inspection system according to three standards, including self-inspection, mutual inspection, supervisor inspection, spot check and other inspection systems, and the assessment results are linked to employees' salaries.

Clear rewards and punishments for diligence and laziness. Insist on patrolling the park every day, effectively stop all kinds of illegal phenomena, and supervise the cleaning work on the spot. Implement various meeting systems, and insist on daily evaluation, weekly summary and monthly evaluation.

1 1, adjust yourself and don't leave anything behind.

After being transferred to the director of xx in X month, we will recruit personnel from scratch, make various plans to enter the site, set up posts for land reclamation personnel, locate and communicate. We want to do everything in the front building and then walk back and forth. At the same time, it is also responsible for the management of the basement of xx Square on xx Street.

Second, the existing problems

1, keep learning and improving.

Professional skills are not fully mastered. With the emergence of high-tech materials, we can't completely clean the methods of cleaning knowledge, leaving hidden dangers for possible mistakes in our future work. We will continue to study hard in our future work to enrich our knowledge and pave the way for the smooth development of our future work.

2. Perfection and unity of form

All kinds of records are irregular and incomplete. The professional level of various system records is insufficient and imperfect, and the records without specialization lack cleanliness and beauty.

Third, the rectification measures

In view of the above shortcomings, in the coming year, I will focus on the study and training of professional skills and knowledge, strengthen the service norms of all employees, and make our "personalized service" develop better. Go out to meet different needs, satisfy the owners and Party A, and cultivate a cleaning team with strong professional performance, warm and thoughtful service and ability to fight tough battles, so as to repay the company's training for us and let our big family continue to prosper and develop.

The overall cleaning work of 20 19 has been improved, but there are still some shortcomings in the details of the work, and the cleaning cost still has potential to be tapped. Under the guidance of company leaders, under the direct leadership of manager Jin and with the efforts of all cleaning staff, there will be better performance in 2020.

Four. Work plan, standards and targets for 2020

According to the work situation in 20 19 and the requirements of the company, the work content is deeply excavated and refined, and the work plan, standards and goals for 2020 are formulated.

I. Standardization of cleaning work

1, standardized trainers

Strive to cultivate and bring up a team with strong professional skills, positive style and high quality. The premise of cleaning work is that only a professionally trained team can meet the requirements of management modernization and cleaning specialization of xx Company.

In order to establish a good working order and improve the quality and efficiency of employees, we will organize employees to carry out all-round training in a planned way. In view of the large number of new employees, class meetings and on-the-job demonstrations are adopted for training. The monitor teaches the old employees to inherit, help and give play to the monitor's business skills, and arouse the enthusiasm of the old employees. This makes it easy for new employees to accept and master.

It not only improves the skills of employees, but also narrows the distance between colleagues. Strictly explain the key points of the training, and be diligent and quick, that is, be diligent and quick, first rough and then fine, and do it in one step, that is, take all the garbage, sundries and tools away.

Take employee training as the index task of daily work, and use appropriate time to focus on training once a week. The training contents include basic cleaning skills, job responsibilities, operation safety, performance and use of cleaning agents, and use of machinery and equipment. At the same time, we will provide uninterrupted guidance and training in our daily work, and the training will run through the whole year of 2020. After the training, you must pass the examination standard, practical operation examination and qualified theory examination 100.

2. Standardized division of labor

In accordance with the standardization, create posts and responsibilities, assign responsibilities at different levels, create posts to people, and sign post responsibility letters. Let employees have standards in mind, and the daily worksheet is arranged for standardized operation. There is no dead angle or omission in the whole work area.

3, according to the standardized inspection

Inspection of manufacturing supervisors and supervisors should not go through the motions, but adhere to the standards of self-inspection, mutual inspection, squad leader inspection, manufacturing supervision inspection and spot check. Combined with the inspection system, the inspection results are linked to the employee's salary. Adhere to the daily inspection, and urge the cleaning work to correct the problems found in time.

Second, the normalization of management elements.

1. Normalization of infrastructure management. Carefully check all kinds of facilities at ordinary times, and report faults in time when problems are found.

2. Standardization of material management. The acquisition process and procedures are complete, the examination and approval system is strictly implemented, the potential of cleaning cost is tapped, waste is eliminated, and the company saves costs and improves efficiency.

3. Normalization of working methods. Formulate work standards and procedures for each post, constantly improve loopholes, and ensure that employees are guided by correct working methods to keep all work under control. According to the actual situation, formulate post operation rules, inspection rules, training rules, language behavior rules and related work skills. And let the cleaning staff recite it.

4. Standardization of occupational health and safety management. Identify the risks existing in each cleaning post, formulate measures for dangerous sources, and educate employees on self-protection at work. The use of high platform, high windows, outdoor, electrical equipment and mechanical equipment are the key contents of education and tips to ensure safe and accident-free service.

5. Standardization of monthly report, weekly evaluation, weekly accounting and attendance. Make all kinds of reports in time, and make them standardized and procedural.

Third, the owner and Party A are satisfied with the inspection.

In view of the superior's inspection, we attach great importance to timely organizing human and material resources to do all the work, so as to satisfy Party A and reassure the company.

Fourth, the harmony between the superior and the subordinate.

Correctly handle the relationship with Party A and employees, standardize and coordinate various relationships, and create a good and harmonious working environment.

No pains, no gains, a long way to go. We should conscientiously sum up past experiences and lessons, carry forward our achievements and overcome our shortcomings. Under the guidance of the head office and under the direct leadership of manager X, we will go all out and devote ourselves to work, and make greater efforts for the cleaning work of xx Square to a new level and build the brand image of xx.

20 19 summary of the work of cleaning supervisor (2) 20 19 is coming to an end. While taking stock of the harvest of one year, everyone hopes to have a new future. Unconsciously, I ended a year's work in my new post, which is summarized as follows:

With the care, help and support of leaders and all comrades, with the focus on ensuring safety in production, we will give full play to our post functions, constantly improve our working methods and improve our work efficiency, take "obeying guidance, uniting comrades, studying hard and working hard" as the criterion, always adhere to high standards and strict requirements, and always put "safety first" in the first place.

Strictly implement the "six prohibitions" and resolutely put an end to habitual violations. We have successfully completed all the tasks. I always put learning in an important position and strive to improve my overall quality.

I. Work performance in the past year

(A) to strengthen the image and improve their own quality

In order to do the basic work of the team well, I insist on being strict with myself, pay attention to practical work and treat others sincerely. First, I love my job and pay attention to dedication. Have a correct understanding of your work and value, correctly handle the relationship between bitterness and pleasure, gain and loss, personal interests and collective interests, adhere to professionalism, integrity and dedication, and second, improve your skills. After a year's study and exercise, I earnestly learn the strengths of others, get rid of my own shortcomings, humbly ask leaders, engineers and colleagues, and improve my skills through continuous study and exploration.

(two) in strict accordance with the law, and constantly strengthen the construction of work style.

Over the past year, I have been strict with myself, always taking plain, willing to pay and obscurity as my own criteria, and always focusing on rigor, meticulousness, sureness and hard work.

At work, regulate all your words and deeds with systems and disciplines, strictly abide by various rules and regulations, respect leaders, unite with comrades, be modest and prudent, and constantly improve work style; Insist on doing things that are not good for the team. Work with team members with one heart and one mind, don't care about doing more and doing less, just hope to complete all the work successfully.

Second, the shortcomings in the work and the direction of future efforts

Although some achievements have been made in the work in the past year, there are still some shortcomings, mainly because the management level is not strict enough, the study and technology are not hard enough, and there is still a certain gap compared with experienced colleagues. In my future work, I will conscientiously sum up my experience, overcome my shortcomings and strive to do better.

Timely put forward reasonable suggestions and solutions for leaders' reference to ensure safe production and stable gas supply in the station.

In short, over the past year, I have done some work and made some achievements, but there are still many gaps from the requirements of leading comrades: my sense of work innovation is not strong and my creativity is not enough. In the future work, I will carry forward my achievements, overcome my shortcomings, and do all the work conscientiously with a highly responsible attitude. Pay more attention to my colleagues, unite all the team members to work hard and live up to the expectations of leaders and comrades.

20 19 summary of the working mode of cleaning supervisor (iii) I have been employed as the cleaning supervisor of the property department since October 20 19. Responsibilities: Responsible for daily cleaning, regular disinfection and garbage removal of parks A, B and D, supervision and management, land reclamation and daily sanitation and cleaning services of property office areas and E, F and G received at the end of the year.

The wide management scope and scattered personnel have brought great difficulties to the management work, but it has not changed my work enthusiasm, which is both a challenge and a rare opportunity to exercise. The following is the work report since this year:

First, land reclamation.

At the beginning of the work, the focus was on land reclamation in public areas organized by groups A, B and D, which brought great difficulties to the land reclamation work because of the tight time and much maintenance work. Basically, for a whole period of time, land reclamation and large-scale maintenance work were carried out at the same time, which caused the problem of secondary pollution and repeated cleaning in the completed land reclamation area.

The reclaimed water system was not opened until the owner concentrated on it, which undoubtedly had a great impact on land reclamation. However, under the coordination of Manager Wang of the Property Department, after many communications, I contacted the general contractor to transport the large pieces of construction waste as far as possible, and I arranged for a small amount of construction waste to be cleaned up by land reclamation personnel. In addition, I temporarily borrowed fire water for land reclamation through coordination.

Daily on-site supervision and inspection, rectification and rework, and item-by-item inspection before the owner goes through the check-in formalities ensure the smooth completion of land reclamation. At the same time, when E, F and G took over at the end of the year, it was freezing, and most of the time there was no water, so they overcame many difficulties and completed the land reclamation work.

Second, the daily cleaning work management

As grass-roots workers, outsourcing companies generally have problems such as older age, lower education level and high mobility.

Because this project is a villa project, the working environment is only a park and a garage, the conditions are relatively bad, and the area under everyone's jurisdiction is also very heavy. In addition to regular in-depth corporate culture training on company background, management system and company leaders, property management companies also have cross-training and cycle training with cleaning company's own work system training.

And in the cleaning company to carry out cleaning tools and cleaning skills training, regularly organize oral assessment one by one, to ensure that everyone improves as soon as possible.

There are also cleaning staff who pay more attention to their rest and diet during their daily work, contact the engineering department to build a cleaning lounge in the garage, and distribute heatstroke prevention and cooling drugs during the high temperature in summer, so that everyone can work with peace of mind.

From 10, due to the indoor cleaning of the construction party, our property management department dispatched personnel to clean up the garbage after construction within two months, and the cleaning times were as high as xx times. During the maintenance period, the construction garbage in public areas was cleaned up more than xx times, which ensured the sanitary requirements of the indoor and public areas before the owner moved in after the construction.

At the same time, combined with the detailed rules of actual work, summarize and constantly modify various cleaning rules and regulations in daily work. It has successively updated the company's cleaning operation instructions, formulated and revised a series of management regulations, detailed rules and specific measures, so that the management division of labor is clear and the responsibility lies with people.

According to the field situation, the post division, work flow, responsibilities, safety operation norms, emergency plans and other contents of cleaning personnel were formulated. Similarly, in order to check the work of employees at any time, the supervisor of the outsourcing company fills in the working day report and the cleaning patrol checklist I fill out every day.

I combine the daily employee's work performance, problems found and rectification, communication and cooperation with other departments, and work log on a piece of paper, which reduces a lot of paperwork for me and makes up for the current situation that I am the only one in the cleaning department who visits and checks through communication with the security supervisor, the supervisor and the greening supervisor.

Understand their work and quality through records and lists, so as to be well aware and well documented, and keep them on file for future reference. Work closely with customer service department to handle two complaints about household cleaning problems and take corresponding measures in time to avoid the recurrence of the same problem. Communicate and cooperate with the staff of the sales office and the club to successfully complete the reception task of the superior leaders.

Third, regular disinfection work.

In the routine disinfection work, the company proposed to purchase drugs and equipment by itself, arrange personnel to collect information and consult professionals, and make a set of operating procedures and a list of drugs and equipment suitable for the current situation of the project, which saved the cost. At the same time, it cooperated with the mosquito killer installed in the garage and the weekly disinfection frequency, and achieved due results, and made written records for archiving. Gradually improved the environmental problem of mosquitoes in the park garage.

Fourth, garbage removal.

Starting from X, the garbage removal company officially entered. In the early stage, it was mainly domestic garbage. With the increase in the occupancy of owners and the number of renovation households, the garage of every household is full of construction waste, so there is another garbage patrol in daily work. Make a good estimate and contact the wrecker to enter the site in time.

Some decoration companies mix building materials with garbage dumps. In order to prevent accidental demolition, I designed a form, which was signed by the demolition personnel and the person in charge of the site. At the same time, I also informed the front desk to contact the owner to ensure double insurance.

Looking back on the work in the past six months, with the help and care of the superior leaders, although some achievements have been made, the preliminary cleaning work of the park and clubhouse has been on the right track. However, there is still a certain gap with the requirements of leaders at all levels of the company, and the management level and communication ability are still lacking. Sometimes things are not calm enough, and sometimes rushing for success will be counterproductive. These shortcomings require me to strengthen my study, guide my work with what I have learned, and strive to repay the trust of leaders with better results.

In the new year, I will strive to do the following with more enthusiasm and positive working attitude:

1. Strengthen the study and improvement of business knowledge and corporate culture, innovate working methods and improve various management regulations. .

2. Strengthen communication with the supervisor of the outsourcing company, improve the cleaning service quality and work efficiency, and strengthen training in all aspects.

3. According to the company's regulations, gradually establish and improve the evaluation management system of outsourcing companies to improve the work efficiency of outsourcing companies.

20 19 summary of the working mode of cleaning supervisor (4) my name is xxx, and I am the deputy supervisor of cleaning work of xxx. Today, the company held the 20 19 cleaning work summary commendation meeting, and took this opportunity to report my work in 20 19 to the leaders. Please criticize and correct the problems and shortcomings found in my work.

20 19 is an extraordinary year. As cleaners, we are responsible for the environmental purification of villages in xxx town, and we know that our responsibility is great. The leaders of the company and the leaders in charge of environmental protection in towns and villages attach great importance to this and require us to do our jobs conscientiously and responsibly in strict accordance with the rules and regulations formulated by the company.

I'm from xx village, xx town. Since serving as the captain of the village cleaning team from xx to xx, I have United my colleagues, been serious and responsible for my work, and obeyed the leadership. I also have my own health responsibility department, and I will check the work of other cleaning staff while completing my own work.

Be able to complete the cleaning area division and cleaning work of village cleaners in strict accordance with the work arrangement of company leaders. At the end of xx, due to my good work performance, I was promoted to deputy director by the company leader, and was assigned to be responsible for the sanitation and cleaning management of towns in the east of xxx town.

With the change of my position, my responsibilities have also increased. With the encouragement of the company leaders, I overcame the psychological pressure, stepped into this job and gradually entered the role. In my work, I try to do the following:

First, try to consult the old leaders for work experience, study the company's rules and regulations seriously, master the environmental sanitation situation of each village, find problems and make timely rectification and report to the superiors.

Second, communicate with the team leader and team members in time to understand the psychology and work situation of the cleaning staff.

3. Hold regular cleaning staff meetings in the village to publicize the rules and regulations formulated by the company and the responsibility system for production safety. Require the cleaning staff to implement it seriously, especially the cleaning team leader to take the lead in implementation and strict management. Raise the sanitary cleaning work to a new level and make due contributions to the creation of a beautiful environment in our town.

With the correct leadership and strong support of the company's leaders, through nearly four months' efforts, the health and cleaning situation of villages in xxx town has undergone fundamental changes, the work enthusiasm of cleaning staff has been improved, and the sense of responsibility and safety has been obviously strengthened.

Among them, I also made great efforts. In order to check the sanitation and cleaning work of more villages every day, I specially bought an electric bicycle and went out early and returned late every day.

Sometimes, some colleagues don't understand my work, and they also have some small comments behind my back. Coupled with the family's incomprehension, I once wanted to give up, but I persisted. For my work, I can't live up to the trust and love of my leaders and colleagues, and I can only work harder to repay it. Facts have proved that my work has been recognized by everyone, even if it is hard, it is worthwhile.

In the new year, under the leadership of the company, I will work harder, be serious and responsible, be strict, unite my colleagues, do a good job in cleaning, and do my part for our town to strive for a national civilized and ecological town.

Thank you!