How to Manage Cleaners _ Management Methods of Cleaners (2)

Work content of office building cleaner

1, responsible for cleaning the equipment and facilities on the ground wall in the office area;

2. Clean the hygiene of the offices in the office area and the hygiene of the bathroom area at any time;

3, responsible for cleaning the office garbage and cleaning at a reasonable time every day;

4. 8 every morning; Finish the daily cleaning of the office area before 30, and enter the cleaning state;

5, responsible for cleaning and maintenance of cleaning tools;

6. Regularly apply for cleaning tools, medicines and consumables;

7. In the daily cleaning work, the equipment and facilities in the office area should be found in good condition in time, and any damage should be reported to the office in time;

8, found that there are items lost in the public * * * area, should promptly report to the management;

9. The leading office should replace the ashtray in time and clean up the used tragedy in time;

10. When it rains, protect the ground of the office area in time. If there is a carpet, take it back, or put it on a non-slip mat and erect it in a conspicuous place? Slide carefully? Warning sign

1 1. Finish the work assigned by the leaders on time and seriously, and be neither supercilious nor supercilious.

Job responsibilities and working standards of cleaning staff

I. Job responsibilities:

1, well-dressed, neatly dressed, subject to the company's unified scheduling and work arrangements.

2. Clean the responsible area according to the company's high standards.

3. Timely correct the littering behavior of decoration garbage and domestic garbage in the responsible area.

4. Collect the domestic garbage in the community on time and transport it to the designated place; Regularly disinfect the public parts of the community.

5, to assist the management office to do a good job of community security, found suspicious people or things, should immediately report to the management office.

6, responsible for collecting residents' opinions and suggestions on community health and management services, and timely report to the leadership; Do a good job in the environmental sanitation propaganda and management workbench in the responsible area.

7. Complete other work temporarily assigned by the company.

Second, the work requirements and standards:

1. Dress according to regulations and behave appropriately.

Go to work on time, don't be late and leave early.

3. The corridors, roads and amusement facilities in the area of responsibility shall be cleaned once a day, and the corridors shall be mopped twice a week, and shall be inspected irregularly.

4, all kinds of signs, street lights, lawn lights once a week.

5. Keep the ground free of sundries, stagnant water, floating ash and cobwebs on facilities and equipment.

26, corridor cleaner job responsibilities

First, responsible for cleaning the corridor in the responsible area.

Two, stop littering, misplacing, posting and stopping in the corridor of the responsibility area.

Three, remove the garbage in the area of responsibility.

Four, responsible for the supervision of vacant houses in the area of responsibility, found that the problem should be reported in a timely manner.

Five, responsible for cleaning the green belt in the area of responsibility.

6. Complete other tasks assigned by superiors on time.

Three. Requirements and standards

First, the corridor should be swept, wiped and dragged once a day, and the floor should be smooth, with no stains, cobwebs and graffiti on the top and corners.

Second, the rooftop should be swept once every four days, and sundries should not be piled up on the rooftop and corridor, and bicycles should not be parked.

Three, green belt cleaning twice a day, no debris, no leaves.

4. The domestic garbage shall be removed once every morning and evening, and the appearance of the garbage can shall be bright and clean, with no stains on the ground and no peculiar smell in the bucket.

27, road cleaner job responsibilities

First, clean the public roads in the community.

Second, clean public areas such as squares, garages and children's playgrounds.

Three, cleaning the community public pool, cleaning.

Fourth, regularly dig out underground wells and water wells in the community.

5. Clean the ditch in front of the store regularly.

Six, residential roads, green belts cleaning.

Seven, garbage transfer station cleaning.

Eight, residential mailbox, bulletin board cleaning.

Nine, complete other tasks assigned by superiors on time.

Four. Requirements and standards

First, the road is cleaned once a day, the square is swept once every two days, the pool depends on the water quality, and the floating objects are fished twice a day; The garage is swept once a day, washed once in February, sewers and sewer wells are dug once every two months, and the children's playground is swept once a day.

Second, the green space is required to be free of sundries; There is no water and sundries in the community, and the roads are clean and tidy; Bulletin board, mailbox, trash can, street lamp, lawn lamp, etc. Clean and bright; There are no floating objects in the pool, and the water quality is clean and tasteless; The garage floor and doors are clean and tidy, and the top is free of dust and cobwebs; Lamps are clean and bright; Wells and ditches have no peculiar smell.

28, sales hall cleaner job responsibilities

First, responsible for the daily cleaning of the sales hall.

Two, responsible for the area of toilet disinfection and garbage removal.

Third, finish other tasks assigned by superiors on time.

Verb (abbreviation of verb) working standards and requirements

A, the ground mop once a day, clean at any time, the ground is bright and clean, no stains, no cigarette butts.

2. Wipe the glass doors, furniture, exhibition stands, air conditioners, counters and negotiation tables once a day, and arrange the ashtrays and paper cups on the negotiation table at any time to ensure that the desktop is clean and dust-free.

Third, there are no cobwebs in dark corners everywhere.

Four, spittoon, waste paper basket clean once or twice a day, replace the garbage bag, no overflow dirt.

Five, the toilet cleaning shall not be less than twice a day, and clean at any time, require the ground clean, no smell, no mosquitoes and flies.

Operation process of quality inspection for cleaning staff

1.

Standardize the quality inspection standards of cleaning work, ensure the cleanliness of the community environment, and make an objective evaluation of the quality of cleaning work.

2. Scope of application

Applicable to the quality inspection of cleaning work in all property departments of the company.

3. Responsibility

3. 1 The property manager and the cleaning monitor are responsible for the quality inspection and health appraisal of cleaning work according to this process.

3.2 The cleaner is responsible for the self-inspection of cleanliness and hygiene according to this process.

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4. 1 Inspection methods and quality standards for outdoor public areas

4.l.l road

A) Inspection method: Spot check three places in each district, visually check and average;

B) Quality standard: no obvious sediment and dirt, no more than two cigarette butts, plastic bags and scraps of paper per 100㎡, no stones with a diameter greater than 1cm, and no large area of fallen leaves.

4. 1.2 green belt

A) Inspection method: Spot check three places in each district, visually check and average;

B) Quality inspection: there are no obvious leaves, paper scraps, garbage plastic bags and other things, and there are no stones with a diameter greater than 3cm on the ground;

C) No more than two cigarette butts or cotton swabs per 100 ㎡ under the residential balcony, and no more than one sundries per 100㎡ under other green belts.

4. 1.3 Open drain

A) Inspection method: randomly check the drains of two houses, and visually take the average value;

B) Quality standard: no obvious sediment and dirt, no more than two cigarette butts, cotton swabs or scraps of paper per 100㎡.

4. 1.4 trash can

A) Inspection method: randomly take 1 sample in each responsibility area, and conduct full inspection after cleaning;

B) Quality standard: the ground is free of garbage, sewage and obvious stains.

4. 1.5 refuse transfer station

A) Inspection method: visual inspection after cleaning every day;

B) Quality standard: the ground is free of adhesion and obvious stains; There is no adhesion on the wall and no obvious stains.

4. 1.6 trash can

A) Inspection method: two samples are randomly selected from each responsibility area for comprehensive inspection;

B) Quality standard: The internal garbage shall be cleaned in time, and the surface shall be free of stains and adhesion.

4. 1.7 Sign billboards and sculptures

A) Inspection method: comprehensive inspection;

B) Quality standard: There is no obvious dust, stains or random stickers on the visual surface.

4. 1.8 Manholes and sewage and rainwater wells

A) Inspection method: 3 samples are randomly selected from each responsibility area for visual inspection;

B) Quality standard: no sediment at the bottom, no adhesion on the inner wall and no stain on the manhole cover.

4. 1.9 playground

A) Inspection method: visual inspection;

B) Quality standard: the ground is free of garbage and paper scraps, and the facilities are in good condition without stains.

4. 1. 10 fountain

A) Inspection method: visual inspection;

B) Quality standard: no scraps of paper, sundries and moss, and no discoloration or peculiar smell in water.

4.l. 1 1 roofs and awnings

A) Inspection method: Spot check a building in each responsibility area for appearance inspection;

B) Quality standard: no sundries, garbage and paper scraps, the drainage ditch is unblocked, and the ditch is free of dirt.

4.2 Inspection methods and quality standards for indoor public areas

4.2.l floor cleaning

A) Inspection method: 5 places are randomly selected from each responsibility area for visual inspection;

B) quality standard:

? No garbage, sundries, silt and stains;

? The marble floor has uniform luster after waxing and polishing;

? There is no obvious dust and stain on the carpet.

Cleaning of wall surface

A) Inspection method: 5 places are randomly selected from each responsibility area for comprehensive inspection;

B) quality standard:

? Marble, ceramic tile, spraying and other walls are wiped with paper towels, and there is no obvious dust within the range of 100㎡;

? There is no stain on the wall surface of latex paint, and there is no obvious dust by visual inspection;

? The walls and wallpaper are clean and free from stains.

4.2.3 corridor stairs, corridor floor

A) Inspection method: Visual inspection: 2 units are randomly selected from each responsibility area and 3 units are selected from the 50㎡ corridor;

B) Quality standard: no scraps of paper, sundries and stains, no more than 1 cigarette end per unit, no more than 1 cigarette end in the corridor of 100㎡, and no obvious dust and cobwebs on the ceiling visually.

4.2.4 Walls, windows, handrails, electronic doors, fire hydrant pipes, electric meter boxes, letter boxes, billboards, corridor light switches, etc.

A) Inspection method: two places in each responsibility area are randomly selected for comprehensive inspection;

B) Quality standard: wipe with paper towel 100㎡. There is no advertisement, cobwebs, phlegm, dust and obvious dust.

4.2.5 Office

A) Inspection method: comprehensive inspection;

B) Quality standard: clean and tidy, free of sundries, free of dust and cobwebs on the wall and free of stains on the ground; Tables, chairs, sofas and cabinets are free of dust and the air is fresh.

Public toilet

A) Inspection method: comprehensive inspection;

B) quality standard:

? The ground is clean, without peculiar smell, stagnant water, stains and sundries;

? Wipe the wall tiles, doors and windows with paper towels without obvious dust, no stains in the bathroom and no paint on the wall;

? The facilities are in good condition and the materials are complete;

? There is no obvious dust on the ceiling and lamps visually;

? Glass and mirrors are free of dust, stains and fingerprints.

4.2.7 Lampshade, air outlet and indicator light

A) Inspection method: Spot check three places in each responsibility area for visual inspection;

B) Quality standard: no obvious dust and stains.

4.2.8 Glass doors and windows and mirrors

A) Inspection method: Spot check three places in each responsibility area for comprehensive inspection;

B) Quality standard: the glass surface is free of stains, fingerprints and scratches, and there is no obvious dust after cleaning with paper towels.

4.2.9 Basement and underground garage

A) Inspection method: Spot check three places in each responsibility area for visual inspection.

B) quality standard:

? The basement floor is free of garbage, sundries, accumulated water, sediment and oil pollution;

? The garage and basement walls are visually free of stains and obvious dust;

? Signs, fire hydrants, public doors and other facilities in the garage are visually free of stains and obvious dust.

4.3 The cleaning monitor should communicate with the management personnel, conduct a health assessment inspection on each responsible area once a week, and record the inspection on the Outdoor Cleaning Inspection Record Form.

4.4 This form shall be filed by the department for one year, and the assessment results shall be used as one of the bases for personal performance assessment.

5. Record outdoor cleaning inspection records.

6. Relevant supporting documents

After seeing how the cleaning staff managed it, I also saw:

1. What is the management system of cleaning company?

2. Company cleaning staff management system

3. The company's clean management system

4. Residential cleaner model management system

5.2 Management system of cleaning company