Fire safety responsibility book in property management

Strengthening the quality education and continuing education of employees in property service enterprises has become an important way and means for property service enterprises to enhance their comprehensive competitiveness and cohesion and improve their comprehensive quality. Do you know how to write the fire safety responsibility book of property management? The following is the fire safety responsibility book of property management that I compiled for you, I hope it will be useful to you!

In order to strengthen the fire control work and protect the safety of the owner's life and property, these Provisions are formulated in accordance with the Fire Protection Law of People's Republic of China (PRC) and the relevant fire protection laws and regulations of Anqing City. We hope that all users and businesses will actively support and cooperate and abide by it together.

First, the fire safety is coordinated by the company's security department, and all employees of the company are voluntary firefighters.

Two, all units and individuals according to the use of the building to implement the responsibility system for fire prevention, and by the leaders or owners of each unit as the person responsible for fire prevention, responsible for the fire safety work within their respective scope. How should the fire fighting work be carried out? Prevention first, combining prevention with elimination? Policy.

Three, the user and the owner should designate a volunteer firefighter. Specific responsibilities are as follows:

1, conscientiously implement the fire laws and regulations and the instructions of superiors on fire control work, carry out fire prevention publicity and popularize fire control knowledge.

2, often check the fire safety work, especially the warehouse, commodity appearance room safety work, correct fire violations, rectification of fire hazards.

3. Manage fire-fighting equipment, especially indoor fire hydrants and portable fire extinguishers. Check regularly to ensure that all kinds of equipment and devices are in good condition. Stairs and passages should always be clear.

4, property management department is responsible for the management of fire hydrant and pump adapter, regular inspection, keep in good condition.

5. The Security Department is responsible for managing the video monitoring center and implementing 24-hour monitoring.

6, the owner and the security department to a person, time, measures, organize the preparation of emergency evacuation plan. After receiving the fire alarm, while giving an accurate alarm to the fire department, quickly start the fire control facilities to extinguish the fire and assist the fire department to find out the cause of the fire.

Four, each workshop must be equipped with a dry powder fire extinguisher of more than 4 kg.

5. Stairs, walkways and exits must be kept clear, and no one can occupy or block them. It is strictly forbidden to park vehicles and pile up articles in the passage.

Six, the community is strictly prohibited to operate and store fireworks, explosives, detonators, gasoline, banana oil and other flammable and explosive goods and all kinds of toxic substances, fireworks and firecrackers shall not be set off in the market.

Seven, cigarette butts and match embers in the building should be extinguished at any time.

Eight, comply with the provisions of the safe use of electricity, it is forbidden to overload the use of electrical appliances, so as to avoid accidents.

Nine, all users for interior decoration, must submit a written application to the property company, approved before construction. When it is necessary to add circuits, an application must be made to the property management company. After approval, the construction shall be carried out by the engineering personnel of this department. It is forbidden to connect temporary power lines randomly. The decoration adopts flame retardant materials. If flammable or combustible materials need to be used, they must be approved by the fire department and handled according to regulations.

Ten, the need for welding and other hot work, should apply to the security department. After approval, under the supervision of the fire controller, the personnel holding the open flame operation certificate can work.

Eleven, it is forbidden to construction in the market at night, especially the use of open flame.

12. In case of fire, immediately notify the Property Management Department or call the fire department 1 19. In case of fire, leave the workplace quickly and go downstairs; If the fire is small, immediately put out the fire with a portable fire extinguisher.

1. According to the Interim Provisions on Market Fire Management, under any of the following circumstances, a fine or administrative penalty may be imposed as appropriate:

① Occupying or blocking stairs, walkways or safety evacuation exits;

(2) Close or damage safety evacuation instructions, emergency lighting facilities or fire signs;

(3) pulling and connecting wires in disorder;

(four) unauthorized misappropriation of fire fighting tools, equipment or fire spare water sources;

2. In any of the following circumstances, it shall be ordered to suspend business and be punished as appropriate:

(1) Interior decoration that has not been declared;

(two) the materials used in interior decoration do not meet the requirements of fire prevention and have not been treated with fire prevention;

(3) hot work is carried out without going through the examination and approval procedures;

(4) fire safety measures are not implemented when welding, using fire and electricity;

Thirteen, without changing the function of fire control measures, or not according to the requirements of the fire hazard rectification notice issued by the fire management personnel, it shall be ordered to suspend business for rectification, and the person responsible for fire control shall be fined and administratively detained. If an accident is caused, criminal responsibility shall be investigated according to law.

14. All users must obey the fire prevention management of fire control organs and security personnel, and the relevant personnel who obstruct the work of fire supervision personnel by means of making things difficult, verbal abuse, violence, etc. shall be fined or administratively detained according to the situation until criminal responsibility is investigated according to law.

Fifteen, if users have opinions and suggestions on market fire management, they can complain to the administrative department of market property management.

16. This responsibility book is made in duplicate, with each party holding one copy.

Merchant (Signature) Representative of Property Management Company (Signature)

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

Property management fire safety responsibility book II:

Party A: Property Management Company Limited.

Party B:

Fire fighting is a mass work, which depends on the support and cooperation of manufacturers and owners. In order to ensure everyone's life and property safety, we will build an excellent safe and civilized community. We should bear in mind Comrade Jiang's important speech that "hidden dangers are more dangerous than open flames, prevention is better than disaster relief, and responsibility is more important than Mount Tai". For this reason, both parties should consciously abide by the national fire laws and regulations and clarify their respective responsibilities, and both parties must abide by them together.

I. Responsibility of Party A

1. Establish and improve the fire safety system and define the fire safety responsibility; Convey the spirit of instructions from superiors on fire control work.

2. Manage, maintain and update the public fire control facilities and equipment in the property area;

3. Implement the duty system, eliminate fire hazards in time and report to public security fire control institutions;

4. Establish a voluntary fire brigade, organize fire fighting at the initial stage, and guide safe evacuation;

5. In accordance with fire laws, regulations and relevant regulations, timely review and handle the owner's decoration application and related matters; Supervise and assist the owner unit to handle the examination and approval procedures for fire control construction;

6. Actively cooperate with the public security fire department at a higher level to do other fire safety work, do a good job in fire safety management within the jurisdiction, conduct fire safety inspections on production, offices and warehouses within the jurisdiction on a regular basis, and immediately issue a fire hazard rectification notice to urge rectification when finding fire hazards. Immediately stop illegal decoration and other acts, and report to the public security fire control institutions for handling.

7. Actively carry out various fire prevention publicity, education and consultation activities, hold regular fire prevention training, and organize volunteer firefighter training and fire drills.

II. Responsibility of Party B

1. Attach importance to fire control work, incorporate fire control safety work into daily work, define the person responsible for fire control, and establish and improve the fire control safety system and safe operation procedures;

2. No unit or individual may damage or misappropriate, dismantle or stop using fire control facilities and equipment, bury or occupy fire hydrants, use fire water sources without authorization, occupy fire prevention spaces, vacate or block fire exits;

3. All units should require employees not to use high-power electrical appliances, pull wires or make a fire to cook in the dormitory;

4. According to the requirements of fire laws and regulations, install and equip the fire-fighting facilities and equipment of the unit, and implement the management and maintenance by special personnel to ensure that the fire-fighting facilities are in normal condition;

5. The second renovation can only be put into construction after it is approved by the public security fire control institution. After the decoration is completed, it can only be used after it is approved by the public security fire control institution, and the relevant approved copy will be sent to Party A for filing;

6. Do not build indiscriminately, set up special warehouses for inflammable and explosive dangerous goods and have special personnel to manage them;

7. Bedrooms are not allowed to live in factories, and cooking in the kitchen and the existence of "three in one" are not allowed; No anti-theft net shall be installed in the windows above the second floor, and the fire safety door shall not be locked during working hours to keep the passage unblocked;

8. Actively cooperate with the public security fire department and Party A's fire inspection, and seriously rectify and implement the pointed fire hazards;

9 fire units shall promptly report to the police, organize forces to rescue people in distress in time, put out the initial fire, and prevent the fire from spreading; Assist public security fire control institutions to find out the cause of the fire.

Description:

This responsibility book is made in duplicate, one for the signatory and one for the signatory), and shall come into effect as of the date of signing.

If the responsible person changes, the new responsible person will sign the original responsibility letter and take over the responsibility system.

Party A: Property Management Co., Ltd. (Seal)

Party B: (Seal)

Chapter III Fire Safety Responsibility in Property Management In order to ensure that the annual plan target of the customer service department of Rong Sheng Park Dida Property Service Co., Ltd. can be achieved, the company and the customer service manager of the target responsible person * * * jointly discussed and determined the target responsibility target of the customer service department of * * Property Service Co., Ltd., and the target responsible person signed it on behalf of the customer service department for confirmation.

I. Responsibility objectives

1, management target

1) Abide by national laws and regulations and various company rules and regulations;

2) Ensure that the team does not have major safety accidents throughout the year.

? Major safety liability accident? It means:

Death of employees due to dereliction of duty or dereliction of duty.

Scrapping, damage and loss of company property (including clothing and equipment of customer service department) caused by dereliction of duty or dereliction of duty.

Fire accidents caused by dereliction of duty or dereliction of duty.

Due to dereliction of duty or dereliction of duty, employees are involved in pornography, drugs and gambling.

Vicious public security incidents caused by dereliction of duty or dereliction of duty.

A large number of employees fled, went on strike, or were detained for dereliction of duty or dereliction of duty.

3) Employees who have not been trained in the company shall be supervised by the company to make a rotation training plan. The training completion rate is 65,438+000%, and the on-the-job training pass rate is 65,438+000%, subject to the corresponding regulations and training formulated by the company.

4) The satisfaction rate of inspectors and inspectors to the customer service manager is above 90%, and the special department of the company conducts spot checks and fills in the written form.

5) The error rate of service specification (subject to the customer unit's inspection and complaint record) is below 98%.

6) The qualified rate of sampling inspection of work operation procedures is 92% (that is, whether the employees of the company work according to the provisions of the company's work instructions).

7) Earnestly answer customers' phone calls, and inform relevant departments in time that the reception rate of owners' visits reaches 65,438+000%.

8) Telephone return visit rate 100%.

9) Conduct customer service satisfaction surveys on a regular basis, and the customer satisfaction reaches over 95%.

10) Keep all work records (manual records and computer records).

1 1) Follow up the owner's repairs and complaints in time.

12) Do a good job in publicity.

13) Ensure the collection rate of property fees and complete the collection of property fees.

14) All kinds of duty records are complete. Including the customer service manager's work log.

2. Service objectives

1) The customer service manager should serve his department well, and the employee satisfaction rate should reach over 90%.

2) The owner's satisfaction rate with the customer service staff is above 98%.

Second, the rights of the responsible person.

In order to ensure the realization of the above-mentioned responsibility objectives, the rights of the responsible person are as follows:

1, personnel management

1) The right to form a cabinet, the right to reward and punish, and the right to appoint and dismiss employees at all levels below the customer service team leader.

2) Suggest the appointment, removal, deployment, dismissal, rewards and punishments of the deputy manager of customer service department.

3) Temporary workers within the establishment scope have the right to hiring decision.

4) The right to propose wage adjustment within the standard of post effect wage system.

2. Management decision-making power

4) Preside over the daily management of customer service department.

5) Organize and implement the work objectives, work plans, work standards, work procedures and management systems of the customer service department.

6) Preside over various working meetings of customer service department.

3. Right to apply for support

1) Apply for special management funds and other financial support according to the work progress of customer service department.

2) Apply to modify the organizational structure and staffing of the customer service department.

3) Apply for business support.

Three. Obligations of the person in charge

1) Accept the unified leadership of the company.

2) Work report to the company.

3) Ensure the gradual realization of the responsibility objectives.

4) Consciously accept the monitoring, evaluation and inspection of other functional departments of the company.

5) Report the employee attendance of last month on time at 1 every month.

6) Actively cooperate with the company to complete other special work.

7) Ensure the implementation of the company's standard operating procedures.

8) Ensure that employees' operations do not violate national laws and regulations.

9) Ensure the life and work order of employees.

10) to ensure the overall operating skills and work quality of employees.

Fourth, the rights of companies.

1, and has the right to spot check, inspect and supervise the operation status (work progress, standards, quality, cost and other indicators) of the customer service department.

2. Have the right to appoint, remove and deploy the target person in charge and the following employees at all levels.

3. Have the right to ask the responsible person to produce, collect and explain all kinds of data, original vouchers and records.

4. Have the right to review and monitor the budget implementation of customer service department.

5. Have the right to evaluate the performance of the target responsible person and the right to reward and punish.

6. The right to investigate special events.

Verb (abbreviation for verb) company's obligation

1. Provide appropriate business support in time.

2. Provide information support.

3. Provide financial support.

VI. Target Evaluation

The quality inspection department of the company is responsible for the performance appraisal of the target responsible person. The evaluation standards and methods are based on the relevant standard operating procedures and target management responsibility book of the company's performance evaluation.

Seven, the target reward and punishment

1. The target responsible person (customer service manager) must complete the targets listed in this responsibility book according to the work plan confirmed by both parties.

2. If the work target is achieved, the customer service department can prepare the bonus distribution plan and issue the year-end bonus according to the planned quota approved by the company.

3. If the three objectives listed in this responsibility book cannot be completely completed, the responsible person shall bear the corresponding administrative punishment for each of the indicators.

4. If the target responsibility cannot be completed due to force majeure, this target responsibility letter is invalid, and the remaining problems will be handled by the company and the target responsible person.

Eight. any other business

1. This target management responsibility book is made in triplicate, two for the company's file and one for the target responsible person.

2. Matters not covered shall be settled through negotiation between the target responsible person and the company, and the supplementary terms shall have the same effect as this responsibility letter.

3. This responsibility letter shall come into effect as of the date of signing.

4. The Company has the right to interpret this responsibility letter.

Signature of target person in charge: signature of general manager:

Date: Date: