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How to obtain evidence if the central heating temperature is not up to standard?
2. When users complain about temperature measurement, they can let a third person who has no interest with them be present, such as community workers to witness, but they can't find neighbors to testify at will;
3. When users complain about the heating company, they can also get the receipt signed by the heating company by express delivery, which is also the evidence recognized by the court. This article also applies to the heating company; If it is determined that a lawsuit will be filed, users can also find a notary office for notarization when the heating is not hot.
Extended data:
According to the "Xinxiang city central heating management measures" provisions
Article 23: The indoor heating temperature of users shall be18℃ 2℃ and not lower than 16℃. Heating enterprises shall, in accordance with the relevant provisions of the state, set indoor temperature detection points for residents' heat users and regularly detect indoor temperature.
Twenty-fourth: heating enterprises should establish and improve the heating emergency repair system and emergency plan for accident handling. Strengthen the management of standardized services, make the standards, contents and time of standardized services public and accept the supervision of users. Set the telephone number for repair and complaint, and deal with the problems reflected by users in time. The competent heating department shall supervise and inspect the service quality and heating quality.
If heating is stopped to users due to the responsibility of the operating enterprise, the heating operating enterprise shall refund or reduce the corresponding heating fee to users according to the time of stopping heating and the standard of the year.
People's Network-How to protect rights when the heating temperature is not up to standard?
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