Job Recruitment Website - Property management company - The voice of "canceling the property" is getting louder and louder. Why is the property so unpopular?
The voice of "canceling the property" is getting louder and louder. Why is the property so unpopular?
First, the householder has a fixed time to pay the property fee. At the beginning of the mode of paying property fees, the property management office will also urge residents to charge in strict accordance with the charging time. With the growth of time, this model has not become mature, but has become profitable. Property is no longer charged on time, but keeps urging households to pay the main property fee, as if the householder would evade the property fee. But to tell the truth, people who buy a house in the community because of their fancy environment will generally not miss this property fee. The property management office has been urging the payment, which will make the householder feel annoyed.
Second, after paying the property fee, the property personnel do not care about the environment. The reason why the householder pays the property fee is to keep the environment in the community, or some public facilities are damaged, and the property office can handle the maintenance in time to ensure the normal operation of the householder's life. Maybe the property management office used to care for the environment, but now the property management office is becoming more and more irresponsible. If a public facility is damaged, the householder takes the initiative to report it to the property management office, but it is often shirked by the property management office, which leads to the dissatisfaction of the householder, which in turn leads to the growing dissatisfaction with the property.
Third, the property office uses public facilities to earn advertising fees and public welfare fees. The public facilities in the community should be shared by everyone, and the advertising fee should also be shared by everyone, but the fact is that the advertising fee is only owned by the property office, and there are usually no households. Moreover, the property helps to advertise, never informs the householder, and often makes decisions without authorization, which makes the householder dissatisfied.
Fourth, the property fee has risen privately, and there is no communication with the householder in advance. When paying the property fee for the first time, it is generally agreed that the property fee will remain unchanged, and even if it changes, it will communicate with the householder in advance. However, this is often not the case. The property office usually adjusts the price, and only tells the householders that the property fee has gone up when they pay the money.
Property management belongs to the service industry. The reason why people feel dissatisfied is definitely because they are not doing well somewhere, and it is very bad, otherwise they will not be dissatisfied collectively. In fact, the above-mentioned behavior of property management is very irresponsible, because the householder has paid the relevant fees. If this situation continues, it will only do harm to the property and will eventually be cancelled.
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