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How to complain about the property
First, how to complain about the property
1. The way to complain about the property is as follows:
(1) Ask the property manager. If it is a small problem of property management, or the attitude of property staff is not good, you can find a property manager;
(2) find a street office. Sub-district offices are under the jurisdiction of the people's government of the jurisdiction, responsible for the comprehensive management of the implementation of policies and cultural construction in the jurisdiction, and have the right to accept and assist in property complaints and consultation.
2. Legal basis: Article 285 of the Civil Code of People's Republic of China (PRC).
Entrusted by the owners, the realty service enterprise or other managers shall, in accordance with the provisions of the realty service contract in Part III of this Law, manage the buildings and their ancillary facilities within the building division, accept the supervision of the owners, and promptly answer the owners' inquiries about realty service.
Property service enterprises or other managers shall implement emergency measures and other management measures implemented by the government according to law, and actively cooperate with relevant work.
Second, how to solve the residents' property disputes?
Settlement of property disputes among residents is as follows:
1, negotiation. The two sides relied on their own strength to compromise and settle the dispute. This method is quick, simple and calm, but the consultation content should be recorded in writing;
2. Mediation. The intervention of the third party will promote mutual understanding and concessions between the two parties to the dispute, and finally solve the contradiction. When the parties to the dispute lose the basis of dialogue, it is a wise choice to seek third-party mediation;
3. arbitration. A dispute resolution mechanism for submitting disputes to arbitration institutions for arbitration. The arbitral award is final. If one party fails to perform the arbitration award, the other party may apply to the court for compulsory execution.
4. litigation. A system in which one party makes a request to the court and the court decides the dispute. Litigation is the final and authoritative dispute resolution mechanism and the last barrier for the parties to safeguard their rights.
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