What if I don't want to use the heating after paying the heating fee?

If you don't intend to use the heating fee paid before heating, you can pay the heat loss, and the extra money can definitely be refunded. You can consult your property and your heating company for relevant procedures. After the owners sign the relevant heating agreements with the heating enterprises and the property, the owners have the right to choose to pay the heat loss fee for the idle houses; If you plan to live after paying the heat loss fee, you should ask about the relevant regulations of the property. Some properties have to stop water and electricity, reopen and charge the opening fee.

Generally, you can't refund the heating bill if you pay it. If you have paid the heating fee and the heating company has officially started heating, you can't apply for a refund without special circumstances; When the heating temperature has specific standards and agreements, and the temperature can not meet the agreed requirements, the payer may request a refund of the heating fee during this period.

At present, there are two ways to charge for heating, one is to charge according to the construction area, and the other is to charge according to the quantity measured by households. For the former, whether residents live in or not, because the indoor heating pipe can't be turned off, the heating department is heating, so they should pay. As for the specific cost, the two sides can negotiate a ratio of 30% to 60%. For users with household metering and "two-part system" hot price, heating fee includes fixed part and mobile part. The fixed part includes fixed expenses such as heating cost and equipment loss, and the flowing part is calculated according to household flowmeter. If residents don't use heating, the moving part doesn't need to pay, but the fixed part still needs to bear some expenses, and the charging ratio is 30% ~ 60%, which is specifically negotiated by the heating department and users.

You can complain to the relevant departments if the heating is not hot.

1. If the heating in public areas is not hot, you can find a property first. If the property is ignored, you can complain directly to the heating company.

2. If the heating in your house is not hot, the general situation of the property is no matter. You can call the boiler room or heat exchange station in charge of heating in this area to complain. After receiving the complaint, they can directly assign staff to solve the problem that the heating in the household is not hot.

If the boiler room or heat exchange station can't solve this problem, you can call their superior heating company to complain. After receiving the complaint, the heating company will assign a special person to supervise and solve the problem.

If the heating company can't solve it, then go directly to the local government heating management office to complain.

I hope the above content can help you. If in doubt, please consult a professional lawyer.

Legal basis:

Article 648 of the Civil Code

A power supply contract is a contract in which the power supplier supplies power to the power user and the power user pays the electricity fee. A power supplier who supplies power to the public shall not refuse the reasonable request of the power user to conclude a contract.

Article 654

The electricity user shall pay the electricity fee in time in accordance with the relevant provisions of the state and the agreement of the parties. If the electricity user fails to pay the electricity fee within the time limit, he shall pay the liquidated damages in accordance with the agreement. If the electricity user fails to pay the electricity fee and liquidated damages within a reasonable period after being urged, the power supplier may suspend power supply in accordance with the procedures prescribed by the state.

If the power supplier stops power supply in accordance with the provisions of the preceding paragraph, it shall notify the power user in advance.

Article six hundred and fifty-six

Water supply, gas supply and heating contracts refer to the relevant provisions of the applicable power supply contracts.