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Monthly work summary of property management company
Monthly Work Summary of Property Management Company 1 1. Comprehensive situation:
1. Property fee collection: this month * * collected property fee 14322 1 yuan (as of May 25th), and the target task170,000 yuan, accounting for 84% and 24% of the monthly planned tasks respectively. Accumulated17262.8 million yuan, accounting for 88. 5% of the annual plan1950,000 yuan.
2. Reception of owners' complaints: This month, * * * received 63 complaints from owners, and 42 of them have been handled and replied (the warranty period for water leakage has expired). Among them, there are 27 cases of water leakage, of which 12 cases have been handled, and the rest 15 cases have been reported to the leaders for review and decision; Program-controlled door complained 1 1, 8 cases have been repaired, and 3 cases are pending (waiting for accessories). The corridor lights have been repaired from 1 1, 9 cases have been treated, and 2 cases are to be treated (the line problem is to be investigated). Other complaints (15) have been handled and answered in time. 2 Special services.
Second, the key work:
1. The customer service department killed Cinnamomum camphora scale insects and Ligustrum lucidum mycosis twice in Lilac Garden Community. Diseases and insect pests have been basically eliminated, and the phenomenon of dead leaves has been effectively curbed.
2. The garbage can in Lilac Garden Community 10 was moved, and a passage was reserved by marking, which eased the contradiction between parking and garbage removal.
3. The customer service department repaired 3 waterproof buildings, and the drainage pipes were dredged by accumulated water during the rainstorm 1 1. In the dry days, the lilac garden was watered three times for greening, once in Xin 'anli. Lilac garden greening and comprehensive weeding once.
4. After personnel adjustment, the Order Management Department cleaned up the image of past posts, intensified night inspections, and strengthened community safety and vehicle parking management.
5. Strengthen the analysis of electricity consumption: the customer service department has taken out two people to help copy the water and electricity meter of the community. After the person in charge of each responsible area reads the meter on time, the households who use more electricity are counted and filed, so that the center can control the electricity bill.
6. The facilities and equipment at the entrance of Lilac Garden were maintained, the entrance door was replaced, and the electric telescopic door in Xin 'anliwei was maintained.
7. Organize employees to learn the system, take an active part in the company system examination, prepare carefully before the examination, and explain the examination questions systematically after the examination, so that the systems are deeply rooted in the hearts of the people.
8. Successfully completed the first "Dongtai Property Cup" youth swimming competition, which accumulated valuable experience for organizing community networking activities in the future.
9. Prepare to start the maintenance of Moon Bay.
Work plan for September:
1. Insisted on collecting property fees, and failed to complete the task of the month for two consecutive months. The center should increase the cost control, and the person in charge of each responsibility area should take the initiative to contact the owner to remind him to pay the fee in time.
2. Seriously study the workflow of each department, master the application of workflow, improve work efficiency and service level, and strengthen the supervision of workflow.
3. Autumn is the time when pests occur. Continue to do a good job in pest control and greening pruning.
4. During the rainstorm, many external walls leaked water, and the maintenance work was reported to the group company and implemented after approval.
5. Carefully prepare the application materials for "Property Service Demonstration Residential Quarter", collect and sort them according to the list, and go all out to complete this work.
6. Preparations for household registration management in Lilac Garden.
He who travels a hundred miles is half ninety. Although the pre-payment situation is good, it is difficult to collect the remaining households, and there is still a long way to go to complete the annual task. It can be said that we have only completed half of the task, and the key and difficult points are in these months. Only by insisting on not relaxing the electronic control fee can we ensure the completion of the annual task. It is also to prevent households from hoarding electricity and lay a good foundation for next year's charging work.
Monthly work summary of property management company II. Complete the work of hiring employees to sign contracts and agreements; Post inspection during holidays; During the Spring Festival, solatium will be distributed to employees in all positions; Property safety work during winter vacation.
Power sector:
While completing water, electricity and gas supply guarantee, water and electricity maintenance and sporadic civil engineering maintenance, we have also completed the following work:
First, complete the lighting arrangement for the Spring Festival.
Second, complete the transformation of the classroom in area C.
Third, complete the renovation of sewer pipes in buildings A and B of student dormitory in Area C.
Fourth, complete the circuit transformation of the canteen of Xishan Building.
School management department:
In the quality and quantity to complete the health work of the school management department and the daily maintenance and management of greening, but also to complete the following work:
First, greening:
1. Complete the greening and reconstruction of Shangjia District.
2. Complete the layout of the site by the end of the year.
3. Complete the potted flower recycling work of renting and arranging business.
4. Complete fertilization and plant pruning in winter.
5. Finish the pruning of Poplar Stadium.
Second, health:
1. Clean up the sanitary corner of the whole school and provide a refreshing and pleasant campus environment for the teachers, students and staff of the whole school.
2. Complete the removal of experimental garbage behind the experimental building.
Property management department:
First, ensure the normal teaching order of each building. Assist to complete the classroom marking for postgraduate entrance examination and final examination. Complete the work of hiring employees to study labor contract law. Complete the layout of the school and the head office.
Second, the old fixed tables and chairs in the first teaching building were damaged a lot. We use the holiday to cooperate with the maintenance staff to remove the seats in the last row of each classroom, install them in the front seats, make the classroom clean and orderly, and then remove the movable chairs. 100 sets of tables and chairs were installed this time.
Three, before the start of school, all teaching buildings installed 14 boiler, to ensure that students drink boiled water.
Four, during the holidays, all regular employees and cadres are on duty during the holidays, and try to arrange employees to rest.
Five, the building should strengthen the holiday duty, responsible for inspection, to ensure the safety of the building.
6. All employees sign labor agreements and contracts.
Seven, complete the external audit inspection work.
Property Management Department II:
First, complete the daily sanitation and cleaning work and daily safety duty of each building.
Second, successfully complete the employment agreement issued by the head office.
Third, adhere to the official staff on duty during the holidays, and there is no safety accident during the winter vacation.
Fourth, complete the preparatory work before the start of each building in advance.
Receiving and dispatching department:1-February * * * Receiving and dispatching 2348 pieces of various mails.
Security department:
In order to thoroughly implement the spirit of the 17th National Congress of the Communist Party of China, create a quiet and peaceful campus and build a new Chongqing Jiaotong University, the work is summarized as follows:
1 At the end of the year, a fire accident occurred in February. On New Year's Eve, all of us went out to strengthen the management of fireworks and firecrackers, publicize the Regulations on the Management of Fireworks and Firecrackers, and explain to employees the designated places for setting off fireworks and firecrackers. On February 15, a large-scale commendation meeting of Chongqing Times was held in the academic center of our school. Our department is responsible for the alert and orderly parking of vehicles. Tips for the Spring Festival holiday: fire prevention, theft prevention, emergency plan for safety disasters, accidents, dangers and theft cases.
Engineering company:
Complete the classroom maintenance in Area C, and deal with the leaking interlayer on the roof; Complete the installation of the water boiler in the second teaching building; Complete the office maintenance and other projects of the security department in D area.
Urban management squadron:
1, 1 In the morning, 6 people from Haitangxi Street went to the family area of the school to inspect the roof garden. In the afternoon, 9 people from the district and city political commissar and street office visited the roof garden in the school.
2.65438+around June 20th, implement the spirit of the commendation meeting of the head office, encourage team members to devote themselves to their new jobs with full enthusiasm, and clean up the disorderly posting on the street.
3, during the winter vacation on duty, timely correct the tour stalls, scattered stalls, to ensure a clean and tidy city environment; Assist the training center to manage the farmer's market and ensure that one person is on site every day.
On April and February 15, assist the school trade union to hold a commendation and summary meeting of "20xx Chongqing Times" in the academic center, and arrange vehicle parking and personnel evacuation.
Customer service department:
3 1-2-8-2 retired workers who have been coordinated reflect the problem of water inflow upstairs; Assist in recruiting employees to sign labor agreements.
Monthly Work Summary of Property Company 3 Dear Business Owners:
Hello!
In order to improve the service quality of * * * Property Service Branch, promote the owners' understanding of the service work of property service companies, and guarantee the owners' right to know and supervise in property management activities, we hereby release our work summary in August and work plan in September, and welcome all owners/residents to consult and supervise.
Summary of work in August
1 Environmental Management Service Department
1, the community pool is cleaned and washed;
2. Greening, watering, pruning and replanting;
3. Wash the overhead ground and sidewalks in residential areas;
4. Upright the inclined trees in the community;
5. Rectification of "Meicheng Meiyuan";
2 Property Management Service Department
1, standardized management of commercial street decoration and material stacking;
2, community vehicle parking management norms park vehicle parking;
3. Renovation of residential manhole cover paint;
4, corridor public area sundry garbage cleaning;
3 engineering maintenance service department
1, follow up the construction progress of the third party;
2. Follow up the problems left by the community;
3. Maintenance and overhaul of facilities and equipment;
4 Property Service Center
1, community cultural activities in August;
2. * * * Continue to carry out the dunning work;
3. Go through the formalities for repossession of the * * plot;
4. Handover of building repossession data.
Work plan for September
1 Environmental Management Service Department
1, pest control;
2. Sanitary improvement of corridors in the garden area;
3. * * * Green quality improvement;
2 Property Management Service Department
1, strengthen the management of * * villa decoration;
2. Strengthen the stacking of * * decoration garbage;
3. Post * * * layer display and signs;
4. Strengthen the parking regulations of vehicles in residential areas;
3 engineering maintenance service department
1, follow up the construction progress of the third party;
2. Follow up the problems left by the community;
3. Maintenance and overhaul of facilities and equipment;
4 Property Service Center
1, community cultural activities in September;
2.* * Go through the formalities of repossession;
3. continue to do a good job of urging fees;
4. Layout of Mid-Autumn Festival decorations.
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