Job Recruitment Website - Property management company - How do residents complain about property?
How do residents complain about property?
1, looking for the property manager
If there is a minor problem in property management, or the attitude of the property staff is not good, then in this case, you can go to the property manager. Strictly speaking, the property manager is also the highest decision-maker of residential property and has great management autonomy.
Step 2 find a street office
Sub-district offices shall be under the jurisdiction of the people's government of the jurisdiction. At the same time, it is also responsible for the comprehensive management of policy implementation and cultural construction in the jurisdiction, and also has the right to accept and assist property complaints and consultation.
3. Find the housing management department.
The housing management department is the housing management bureau, which is generally responsible for: housing security, construction, system reform, market supervision, property management and housing management policy changes and supervision and implementation. Whether the Housing Authority can manage it or not depends on whether there is a direct administrative subordinate relationship between the Housing Authority and the property company. If it matters, then everything should be taken care of. If it doesn't matter, it mainly supervises the pricing standards and service contents of property companies.
4. find the industry Committee.
The owners' committee, referred to as the industry committee, is composed of owners' representatives in the property management area. At this time, the members of the industry Committee are still elected. Therefore, to a large extent, it is also necessary to reflect the wishes and requirements of owners and supervise the management and operation of property management companies based on interests. In this case, the owner's complaint is also acceptable.
5. Developers
The general practice in China is that after the development of residential areas, developers choose companies that have business relations with them or property companies established by developers themselves for management. Therefore, in this case, property companies often have to bear too much maintenance quality pressure from developers, so finding such properties for corresponding housing quality and maintenance problems can generally be solved.
6. Complaint institution
Car owners can also go to this kind of complaint platform to complain. The advantage is that complaints are followed up quickly, and owners do not need to waste time and energy to deal with the property.
Summary: There are so many complaints from residents about the property. We can complain about the property from the above points. I hope the above introduction will be helpful to everyone.
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