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The purpose of hotel visualization standard training
Training reform and innovation, service standards can be seen. In order to meet the requirements of stable quality and continuous improvement of people, improve the professional quality and professional skill level of employees, actively reform and innovate, make visual training videos instead of traditional singleness, use our training documents to benchmark the industry, highlight, cultivate refined service consciousness, bring better happiness experience to owners with professional high-end quality services, improve service level, build a visual management system framework, finely design service contacts, and manage service processes in detail modules, focusing on strengthening perceived services and triggering performance services. Procedural experiment management process and standardization effect, cultivate refined service consciousness, improve staff specialization and professional skill level, improve staff quality, and effectively implement on-site management and operation standards. Through supervision and evaluation, the problems found are further improved and refined, and then standardized and popularized, and the principles of demand-oriented, full participation and continuous improvement are repeated, so as to continuously improve the service quality and level and enhance customer satisfaction.
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