The collection scope of daily property service records and files includes ().

The knowledge point of this exam is the collection range of files during daily property management. The collection scope of daily property management files mainly includes the following aspects.

(1) Collect property operation records, including building operation records and facilities and equipment operation records.

(2) Collect property maintenance records and files, including building maintenance records and facilities and equipment maintenance records and files.

(3) Collection of property service records and archives, including cleaning service records of residential areas and * * * facilities, residential safety inspection records, residential owner decoration management service records, residential value-added service records, club service records, community activities records and service and complaint management records.