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Who should I talk to about the dispute over property refund?
(1) negotiated settlement. A negotiated settlement is an agreement reached by both parties to solve the problem.
(2) mediation. Mediation refers to a way that, at the application of one party, the real estate management department, consumers' associations or other organizations preside over and persuade and educate buyers and sellers to understand each other and reach a settlement agreement in accordance with the laws and policies on the sale of commercial housing, so that the purchase dispute can be resolved in time.
(3) arbitration. Arbitration, also known as arbitration, means that the buyer and the seller voluntarily submit the dispute to the arbitration organ for a binding ruling in accordance with national laws, regulations and local administrative rules before or after the dispute occurs.
(4) Administrative reconciliation. The administrative handling of house purchase disputes refers to a specific administrative act in which the real estate management authority and other departments where the commercial house is located fail to mediate or reach an agreement, and the parties go back on their word, or the parties to the house purchase dispute directly complain to the administrative department, and the administrative department handles their disputes.
(5) Litigation settlement. Litigation settlement of house purchase disputes is a way for people's courts to solve house purchase disputes with the participation of the parties to the dispute and other litigation participants.
Legal basis: Article 128 of the Contract Law of People's Republic of China (PRC), the parties may settle contract disputes through conciliation or mediation.
If the parties are unwilling to settle or mediate, or the settlement or mediation fails, they may apply to an arbitration institution for arbitration according to the arbitration agreement.
The parties to a foreign-related contract may apply for arbitration to an arbitration institution in China or other arbitration institutions according to the arbitration agreement. If the parties have not concluded an arbitration agreement or the arbitration agreement is invalid, they may bring a suit in a people's court.
The parties shall perform legally effective judgments, arbitral awards and conciliation statements; Refuses to execute, the other party may request the people's court for execution.
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