Property fee charging scheme and measures

There are many owners in the community, and some owners may refuse or deliberately delay the payment of property fees because of various problems, which is a headache for property companies, so it is necessary to formulate a collection plan to recover the unpaid fees. Then, how to write the property fee collection plan? Let's have a brief look with Bian Xiao.

1. Set up a charging team.

Setting up a special collection team is the first step of collection, including the distribution of team leader, deputy team leader and team members, which can not only save the time of collection, but also reduce the pressure of team members.

2. Determine the collection method

There are two ways to collect property fees, one is telephone call and the other is door-to-door call. Property staff can decide according to the actual situation. If they are not at home, they can choose to call by phone, but if they are at home, the effect of home call is more obvious.

3. Collection plan

There should be a detailed collection time and the total number of households in the collection plan, so that there will be goals and employees will be more motivated to implement them. Pay attention to the best financial working hours to facilitate handover.

4. Collection measures

First publish the payment information on the bulletin board of the community, pay attention to the specific payment time, and then notify the owners who have not paid the property fee in writing, and may ask the owners to pay within a time limit. If the payment is still overdue, the property management company may take necessary measures.

5. Refuse to pay feedback

There must be a reason for not paying the property fee. The collector needs to sort out the opinions and information put forward by the owner, and then give feedback according to the actual situation. Owners who are inconvenient to pay fees in other places can let them remit money directly online.

6. Statistical summary

After the collection is completed, each group will summarize the detailed collection situation, including the number of households collected, the amount collected, the reasons for not paying the owner, etc., so that the property company can formulate a special collection plan according to the actual situation.