How to Report Property Infringement on Owners' Rights and Interests

Legal analysis: If the property management company infringes the owner's rights, the owner can negotiate with the property management company to resolve the dispute. If negotiation fails, the owner may complain to the neighborhood committee or bring a lawsuit to the people's court.

Legal basis: Civil Code of People's Republic of China (PRC).

Article 942 A realty service provider shall, in accordance with the agreement and the nature of the use of the property, properly repair, maintain, clean, afforest and manage some owners in the realty service area, maintain the basic order of the realty service area, and take reasonable measures to protect the personal and property safety of the owners.

Property service providers shall take timely and reasonable measures to stop acts that violate laws and regulations such as public security, environmental protection and fire protection in the property service area, report to the relevant administrative departments and assist in handling them.

People's Republic of China (PRC) Civil Procedure Law

Article 3 Scope of Application: The provisions of this Law shall apply to the people's courts in accepting civil lawsuits brought by citizens, legal persons, other organizations and their property relations and personal relations.