Summary of property engineering supervision work

Summary of property engineering supervision work

The engineering department has formed a collective with complete professional facilities, clear job responsibilities, unity and forge ahead, and strong combat effectiveness. The following is my summary of the work of property engineering supervision and I will share it with you. Welcome to read the reference.

Summary of the work of property engineering supervisor 1 Time flies and the New Year bell is about to ring. On this occasion, we make a profound summary of the past year. In 20XX, with the care and guidance of the company leaders and the close cooperation of the business departments at all levels, the engineering department went all out to complete the delivery of * * * *, the comprehensive construction of * * *, the preparatory work of 5 1 plot and the acceptance of civil air defense. As the core functional department of the company's engineering construction specialty, we keep in mind the instruction and entrustment of the company's leaders, proceed from the departmental functions, the technical characteristics and development requirements of the project, highlight our own technical advantages and professional expertise, give full play to the core role of the department in engineering technology management, strictly control the project quality and progress, and complete various tasks arranged by the company's leaders. The engineering department has formed a collective with complete professional facilities, clear job responsibilities, unity and forge ahead, and strong combat effectiveness.

With the correct leadership of the manager of * * * and the joint efforts of colleagues in the department, by the end of 20xx65438+February, we have successively delivered the commercial and residential buildings of Yulong Bay and Yujingcheng 1#, 2#, 6#, 9#, 13# and 15#. Based on the principle of reviewing the past, summing up experience, finding out shortcomings, and then enriching and improving ourselves, we reviewed and summarized the work of the engineering department from the following aspects.

I. Project management

Project management is the core and focus of our work. After 1 1 year of project management, the engineering department has invested more energy in project construction management. With the joint efforts of our colleague Qi Xin, our department has overcome various difficulties. After one year's efforts, we have successively completed the fire control acceptance and completion acceptance of Yulong Bay, the acceptance of new world civil air defense, the completion filing of Gui Huayuan, the preliminary procedures of the first phase of Yujingcheng project, and the quality and technical management. At present, Yujingcheng 1# building, 6# building, 13# building, 15# building and 16# building are progressing steadily beyond the requirements of the owner, among which 13# building. Our department strictly abides by the "three controls" management method of the project. Starting with the control of three important factors: time limit for a project, quality and cost, strengthen contract management and information management, coordinate the relationship with design, supervision, general contracting and subcontracting, and strengthen management measures.

1. Set targets, establish rules and regulations, and do a good job in the construction management of the construction unit.

20xx years ago, I coughed, I would like to love you, and I was so greedy that I stepped on persimmons. At the same time, popularize 5 1# plot.

At present, on the whole, the progress and quality of the eleventh construction project of Yujingcheng in Shaanxi are satisfactory, but there are also some problems. We deeply reflect and sum up the following reasons: (1) The construction period planning or adjustment of individual control nodes are not well considered, and they are not sensitive and forward-looking enough for possible problems in the planned operation. (2) The influence of objective factors such as bad weather environment. (3) The design becomes more and more, and the designer can't reply in time. (4) Some construction units are lax in discipline, site management is not in place, and plans are not implemented.

2. Attach importance to the role of contract in project management, classify and file all kinds of engineering technical data, actively coordinate the working relationship between all parties and deal with on-site problems.

The construction project contract plays a very important role in the concrete implementation of the project, which comprehensively stipulates the rights, obligations and responsibilities of all parties involved in the survey, design, construction and supervision of the project. In the concrete implementation process of engineering construction, our department strictly abides by the contract, and implements the quality responsibility, demarcation, drawing design, process use approval and approval system stipulated in the contract well. By studying the problems related to the contract execution raised by all parties, the solutions to the problems related to the project progress are put forward in time and implemented by the supervision engineer. When necessary, adjust the construction means, construction resources, construction organization and contract period.

3. Pay special attention to the site safety and civilized management.

Safety and civilization is a work that can't be ignored in construction projects. According to the safety and civilized project management objectives of this project, our department urges the construction unit to implement the safety regulations and production rules and regulations promulgated by the State Council and various departments during the construction process. In the process of implementation, we have mainly done the following work:

(1) In order to enhance the image of the construction site and ensure safe and civilized construction, the construction site, construction management area and living management area are scientifically arranged and rationally configured, and kept in harmony with various environments. The construction unit is required to carry out the construction according to the safety and civilized standard of chemical industry.

(2) Supervise the supervision engineer to do a good job in safety control to ensure that there is no danger, no accident, no personal injury and no property loss during the construction.

(3) Supervise the supervision engineer and the construction unit to ensure that the construction site and temporary land are orderly, civilized and safe, the environment is protected, the traffic is smooth, the fire control facilities are complete, and the site capacity and environmental sanitation meet the requirements.

(4) Coordinate the relationship among contractors, supervisors, relevant departments in the design department, surrounding projects and communities, and create a good internal and external environment for the project construction.

Second, follow up the design in time and prepare for the project.

According to the living habits of Fuyang residents, communicate with the designer in time to discuss and improve the room type, which involves the living habits of residents.

Promptly urge the reply of the contact list for the questions and some unknown drawings in the construction, and try to avoid the delay of the construction period.

Third, do a good job in engineering quality and technical management.

Strictly carry out process acceptance according to drawings, contracts and specifications, "quality first", and realize that engineering quality monitoring is the "life" of our work. In order to achieve the expected goal of project quality, it is necessary to control the project quality in advance, monitor it in the process and control it afterwards. The specific method is: strictly control the entry of raw materials, components and equipment, and every inspection must be attended by our personnel and sent for inspection throughout the process. All materials used in the main structure and decoration materials must go through inspection procedures, and must issue factory certificates, product certificates and retest reports. Only qualified products and materials can enter the site for use. In order to make the distribution room in Gui Huayuan residential area not occupy the planned position and minimize the impact on customers, the distribution room was set in the basement of civil air defense to solve the problem of storey height. The leaders of the engineering department communicated and coordinated with relevant departments and personnel for many times, which was finally properly solved.

Strengthen process quality control to ensure the excellent structure of the main project. For the construction of important parts and key nodes, supervisors are required to stand by and watch the whole process. For beam-column steel binding, concrete pouring, manual digging pile construction and waterproof layer detail construction, the supervision engineer should insist on strict on-site supervision according to the regulations, find and correct the quality problems existing in the construction in time, urge the construction party to rectify the existing problems, so as to nip the quality problems in the bud during the construction process, and actively carry out normal supervision and inspection. Site representatives must go deep into the site to understand the site situation, coordinate and solve the existing problems, correct the unqualified ones in time, and persist in rectification. If unqualified or inferior materials are found, insist that the construction unit repel and enter the site to ensure the engineering quality. Pay attention to the quality of work, front-line employees must be upright, honest, convince people by reasoning, treat people equally and be polite, create a good cooperative atmosphere for enterprises, ensure high-quality and fast work, be promoters instead of tractors, and employees in all departments are diligent in their legs, hands, mouths and brains. Through hard work, together with the supervision and relevant parties of the construction project department, we will jointly create a good situation of win-win for all parties.

Strict project acceptance, to ensure the timely realization of the project quality objectives. Take cover engineering, process handover acceptance must be signed by representatives of all parties before the next working procedure can be constructed, so as to prevent the occurrence of rework events caused by the acceptance of missing items and ensure the orderly construction of the project.

Four. Shortcomings in work and areas needing improvement

In the process of summing up experience and meeting challenges, we found several problems worthy of our improvement and face up to, which still need to be overcome and corrected seriously in order to improve and make the management level to a new level, mainly in the following aspects:

1, further improve and refine the project management system, clarify the management procedures, and make the project management more smooth and efficient. The internal division of labor and responsibilities have been clarified, and the work order of uploading and releasing, unity and cooperation, standardization and order has been established, which has effectively promoted the smooth development of all work.

2. With the rapid development of building technology and the frequent updating of specifications and procedures, it is necessary to strengthen the professional quality training of engineers, study in their spare time, and strengthen the study of drawings, industry regulations, commonly used specifications, procedures and atlas.

3. It is also necessary to strengthen the coordination and communication between departments, "plan and arrange early", and do a good job in various preparations before and after construction.

4. The professional quality of management and technical personnel of some construction units is poor, which can not meet the actual needs of construction management, such as unfamiliarity with construction drawings, poor safety awareness and imperfect self-inspection system; Management input is not in place.

Summary is a mirror. By summing up, we can objectively judge the achievements and lessons, advantages and disadvantages, difficulties and opportunities of the past year, clarify our thinking, make clear our goals, and formulate measures to provide reference and guarantee for the next work. So as to have a clear understanding and profound analysis of difficulties, find solutions to difficulties, have a strong insight into opportunities, and make preparations for seizing opportunities as soon as possible.

Verb (abbreviation of verb) is the focus of 20xx to ensure the progress and quality of project development.

Strategy determines fate, and ideas determine the way out. In the new year, the engineering department should make clear the main ideas of work. In order to ensure the project development progress and achieve the expected goals of the company leaders, the Engineering Department will focus on the following work in 20xx:

1. Yulong Bay Commercial and Residential District completed for the record;

2. Safety, quality and schedule control of the first phase of Yujingcheng Project:

3.5 1 # plot development, promotion and coordination;

4. Organization and management of new projects and milestone plan management

In 20xx, the company began to build at least two commercial and residential projects. It is suggested to adopt the project management mode of "joint organization", which is suitable for the integrated management of multiple projects in our company. Combined organizational structure: established under the direct leadership of the general manager of the company, including project A, project B and various functional departments. Each project has a project department and a project manager who is responsible for the professional technical scheme, quality control and overall speed improvement of the whole project. Setting milestone targets, milestone plan management realizes the management of project quality and progress process control through the work breakdown framework of the project, and realizes the organic combination of project process management and target management, which is conducive to promoting the coordination of relevant departments in relevant links and realizing the integration of residential project construction.

Five, the engineering department to establish a "people-oriented" management system.

In the final analysis, the competition of modern enterprises is the competition of talents. People-oriented, it is necessary to establish a correct concept of talent-the implementation of people-oriented management. Lack of talents and weak competitiveness. Traditional management focuses on managing money and technology, ignoring human nature and creativity, so this management system suppresses the initiative and creativity of employees. In the era of knowledge economy, the core of humanistic management is to closely combine the management of people, things and things, take the management of people as the center, care for, respect and satisfy people's "reasonable needs", thus mobilizing people's enthusiasm and creativity. Only by respecting knowledge and talents can enterprises gain the motivation for long-term development. Caring for talents and paying full attention to the value of talents are the concentrated embodiment of people-oriented. Paying attention to talents determines the present and future of enterprise development to a great extent, so companies must first establish a correct view of talents when implementing people-oriented management.

Work Summary of Property Engineering Supervisor II Under the guidance of understanding the company's service policy of improving the quality of property services, we fully mobilized the enthusiasm of employees, based on improving property management services, and took "no complaints from owners, no defects in services, no blind spots in management and no defects in projects" as the working standards. Through active exploration and unremitting efforts, we have made certain achievements in standardized management of safe and civilized production, improvement of service quality and team building.

Specific work

I. Strengthening management and continuous improvement

1, improve the supporting facilities

Since the owner moved in, the Perfect Space-Time Park has gradually exposed the construction quality problems and unsatisfactory places. In 20xx, the project leader coordinated the project and personnel in many ways to make up for the shortcomings, so that the supporting equipment and facilities tended to be perfect and won the trust of the owners, such as adding bicycle yards, installing air-conditioning timers in Building A, testing fire-fighting facilities, overhauling the power supply system, and adjusting the load of distribution switches.

Step 2 deal with it urgently

According to the actual situation of the park, Perfect Space-Time Property Department has formulated and improved various emergency plans, so as to make plans in advance, procedures in progress and summaries afterwards for emergencies, calmly deal with emergencies and eliminate potential safety hazards.

3. Energy saving management

In view of the large energy pool in the park and the difficulty for owners to pay fees, the project department studied and formulated the public areas and underground parking lots in the building, and adopted a number of energy-saving improvement measures to continuously tap the energy-saving potential. For example, if the turn-on time of the hall light is set, the security personnel on duty will turn it on according to the specified time.

4. Document management

Archives management is an important work in property management. The staff of the project department left the manager's autograph on the file management on the form. In content, it records the real face of property, owners and management process. The archives of all departments were carefully arranged on schedule and the owner database was established. The input of relevant information is convenient, fast and detailed, and it is constantly updated to maintain the integrity and reliability of data.

5. Training management

According to the actual situation of perfect time and space, the property department made a detailed training plan at the beginning of the year, striving to achieve a professional and comprehensive business level. For example, inform property security, inform customer service personnel, and make employees' property knowledge comprehensive through cross-training in engineering, customer service and security knowledge.

6. Safety management

6. 1 fire management:

Fire protection is the biggest "enemy" of property safety management. In case of fire, the owner's personal and property will be seriously threatened. To this end, we set up a voluntary fire control organization in the park with the security department as the center and the project manager as the team leader, implemented strict fire control supervision and management, decomposed fire control responsibilities into households, and explained fire control knowledge to them. Perfect Space-Time Park held a fire drill on 20xx, x, x to improve the fire safety ceremony and knowledge of property department employees and owners.

6.2 Public security management:

In order to ensure the safety of the park owners, Perfect Space Security Department strictly trains the security team, implements the "six prevention" measures, and implements group defense, group inspection and group treatment to ensure foolproof. Focus on special areas, such as the strict security of high-risk areas of bicycle yards, successfully arrested three thieves and saved thousands of dollars in direct economic losses for the owners, which was well received by the owners. Due to the excellent safety management of Perfect Space-time Park, it was rated as an excellent comprehensive public security park by Haidian District.

7. Environmental management

7. 1 supervise and manage the greening and greening planting companies in the park, implement the reasonable collocation of greening and greening planting in the park, highlight the characteristics, and achieve natural, harmonious and relaxed effects. At the same time, the disease was eliminated and the spread of Hyphantria cunea in the park was successfully suppressed.

7.2 Park garbage classification benefits the country and the people. Saving and recycling resources have been praised by city and district leaders and park owners.

7.3 In order to keep the buildings in the park clean and tidy as a whole, and improve the environmental quality of the park, the property management department cleaned the external walls of the building twice this year, and assigned special personnel to follow up and supervise during the cleaning process, strictly controlling the quality, and optimizing the environment of the park through the clean appearance of the building.

8. Customer service

8. 1 In view of the difficulty in charging fees, the project department set up a "caring housekeeper group" to better provide caring services to the owners. In view of the charging situation, weekly meetings were held to analyze and summarize the work experience, which not only improved the service quality, but also successfully resolved the charging crisis. From the monthly fee of 800,000 yuan before the establishment of Intimate Butler Group to the monthly fee of10.4 million yuan after the establishment of the group, the company's charging index was basically completed, which eased the company's expenditure pressure.

8.2 The famous brand of stainless steel enterprise is built in the building, and the building sign is made outside the building, which facilitates the visiting customers of the park and greatly improves the building quality of the park.

8.3 Set up a publicity team of the project department, make a publicity column, publicize the work of Shichuang Shangdi Property Company and Perfect Space Property Department to the park owners, and provide relevant information to the owners in time. Such as weather forecast, rental information, life tips, etc.

8.4 Coordinate the contradictions between neighboring owners, eliminate mutual complaints, and establish neighborhood harmony. For example, the electromagnetic interference in the telecom room on the third floor of Building A, a403 computer flashes. After many times of coordination between the leaders of the property department and telecom, it was finally solved satisfactorily. There are many employees in Fumai Data Company on the third floor of Building E, which affects the use of toilets by other companies on the same floor. The property management department finally resolved the contradiction by reforming the toilet, increasing the squatting position and a lot of meticulous communication work.

8.5 When receiving complaints from the owner, classify the complaints and hand them over to the corresponding departments for handling, so as to solve them in the shortest time, and pay a return visit to the owner on the handling results.

8.6 Actively communicate with the owners, publicize the work of the property department and the company's service concept, create opportunities and conditions to create a good atmosphere, and guide and control the direction of public opinion.

Second, high-quality service wins praise.

1. Due to the improvement of property management services, it has won the trust of the owners. This year, Perfect Space Property Department * * assisted the owners to complete the reception work for hundreds of times, including two NPC delegations, three Publicity Department of the Communist Party of China leaders and six well-known enterprise cooperation summits. Its good professional quality has won high praise from visiting units and owners.

2. In a402 Perfect Company this summer, the main switch of a distribution box frequently tripped, which seriously affected the normal office of the owner. The property engineering department organized technical force in time to help the company conduct a thorough investigation, and finally found out that the trip was caused by excessive concentration of load and serious imbalance of three-phase electricity load, resulting in a single overload trip. In order to ensure that the normal work of the owner is not affected, engineers avoid normal working hours and work overtime in the middle of the night to solve the problem, which solves the worries of the owner.

3. Heating and cooling work is an important part of the park. In order to ensure the normal operation of the owner's heating equipment, the engineering department overhauls the equipment and replaces the wearing parts during the cold and warm periods every year. This year, due to the refrigeration delay of ibm company on the 8 th floor of Building A, it has brought great inconvenience to the seasonal maintenance work of Perfect Space Property Department. After the end of ibm's delayed refrigeration, the time left for engineering maintenance is only seven days (the annual maintenance time is two months). How to complete the maintenance work in a short time has become a technical difficulty. After repeated argumentation by engineers and technicians, it was decided to carry out maintenance in sections and finally complete the maintenance work. Ibm guarantees the normal heating of the park, so that the park owners have no complaints.

4. The garbage sorting work is up to standard. At the beginning of this year, according to the requirements of Beijing and shangdi street Office, Perfect Space Property Department set up a leading group for garbage classification, formulated relevant systems and processes, and equipped relevant facilities. The relevant person in charge gave detailed and systematic training and explanation to the employees involved, so that the garbage sorting work was finally carried out in a high-quality and orderly manner, which was well received by the city leaders and district leaders. Due to the excellent garbage sorting work, the plan is listed as an excellent garbage sorting park by the Beijing Municipal Government.

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