What should the staff of the property management office do?

The specific work content of the property office staff is:

1, under the leadership of the director of the property management department, specifically exercise the functions of management, supervision and coordination of services.

2, responsible for the management of the company's cleaning, greening, public security, maintenance, reception, return visits and other services.

3, a comprehensive grasp of the use of public facilities and equipment in the region.

4. Coordinate the director to send documents related to property management.

5. Attend the regular meeting of the department chaired by the director, summarize the work of the current month and make plans for the next month.

6. Be responsible for finding unqualified service items in the operation, tracking and verifying them, and handling complaints from operators.

7. Collect valuable property information and make suggestions to promote the development of the company's property management.

8. Be responsible for the reception of the company's business households, and be dignified in appearance, kind in attitude, warm and generous, quick in response and steady in handling affairs.

9, responsible for the business households to handle the occupation, occupancy, decoration procedures.

10, according to the regulations on reception and visit, make a good visit registration, notify the relevant leaders or departments in time when making an appointment by telephone, and report to the relevant leaders or departments before making an appointment for reception for sudden visitors.

1 1, responsible for receiving and handling the consultation and complaints of business households, and making regular return visits.

12, responsible for providing business, ticketing and other services for company residents.

13, complete the temporary work assigned by the office.