Job Recruitment Website - Property management company - What is the customer service in the case field?

What is the customer service in the case field?

The customer service at the case site is the receptionist at the sales site.

The case field refers to the scene, also known as the sales case field, and refers to the sales office site. For example, case sales, commonly known as sales clerks, are sales offices, sales gentlemen or sales ladies of newly-built commercial houses. The security guards at the crime scene are generally security guards recruited by property companies or buildings, who are responsible for the security work of a residential area or property jurisdiction.

The real estate case field is mainly responsible for the sorting and classification of real estate archives, the collection and printing of telephone records of real estate customers, the summary and reporting of daily reports, the reimbursement of personnel in various real estate departments, the filing and training of new employee information.

Job responsibilities and requirements:

1. Dress according to regulations and go to work in a standard, neat, clean and light makeup way.

2. Be familiar with the overall situation of the sales center and be able to control the customer service work of the sales office.

3. Master the necessary manners, manners and manners.

4, check whether the site items are clean, in good condition, health.

Provide drinks and coffee in time when customers are seated in the rest area.

6. When the customer leaves, tidy up the tables and chairs made by the customer and the used items in time.

7. Contact all departments in time to ensure that the indoor environment can receive customers at any time.