Jinan Shili Rongxiang Garden has been leaking for three or four years, and the property has not been repaired.

"From September to now, there is not even a promise." Recently, Mr. Ai, who lives in Zone B of Shili Rongxiang Garden, told this newspaper that due to the serious water seepage in the wall of the house, he repeatedly contacted the property and housing management departments for maintenance, but it was delayed. In this regard, Huaiyin District Housing Management Bureau indicated that it could start the emergency maintenance plan and urged the property several times. Jinan Real Estate New Power Property Management Co., Ltd. (hereinafter referred to as "New Power Property") said that it would contact the parties directly if it was necessary to check whether the parties reported for repair.

Ai xiansheng

The outer wall of the house on the west side of the home has been leaking from the outside to the inside for about three or four years. At first, it wasn't that serious. Since last summer, due to more and more households moving in, the use of air conditioners is large, and it is rainy in summer, the wall leaks and peels seriously almost every day, and the wooden floor is easily soaked. The seepage area of the wall is about 1 m2. I have asked someone to do internal waterproofing, but it has not been completely solved. Because I am disabled, I can only ask my relatives at home to help me paint the walls.

In September this year, I began to report this matter to Xinli Property, and got in touch with Huaiyin District Housing Management Bureau through 12345 citizen service hotline. Both staff members expressed concern about this matter, but the maintenance never started. The construction team went to the property, but nothing happened. The staff of the Housing Authority also recorded it, but did not say what to do. It is understood that if two-thirds of the owners need to sign the public maintenance fund, it is difficult to achieve it because of the occupancy rate of the community, but the "emergency plan" can be used for emergency problems. I hope we can take advantage of this emergency measure and get a promise to repair this wall before the rainy season comes next year.

Huaiyin District Housing Authority Property Section Staff

Mr. Ai has repeatedly reflected this matter, which is in line with the emergency maintenance plan policy. According to the general procedure, the residential property should contact the construction team to inspect the parties' homes, issue a budget and maintenance plan, and report it to the Municipal Bureau. After the approval, the public maintenance fund can be used, and this process only needs the signature of several owners. We have repeatedly urged the new strength property, but the other party has not determined the construction unit, so it has been shelved until now, and only points can be deducted in the assessment, but it seems that it has no effect.

New power property staff

I don't know the details of this matter. I need to check whether the owner has reported for repairs and other details, and I will contact the parties directly.