Present situation and existing problems of real estate in Taiyuan city

Zhang Shuang 'e, Director of Real Estate Bureau: Investigation and Thinking of Taiyuan Real Estate

Source: 123 19 Real Estate Network Date: 201-03-1412: 49: 39 Comments.

Property management is a part of urban management, a systematic project and window project related to people's livelihood, a concrete embodiment of the comprehensive management level of the government, the quality and civilization of urban residents, and a perfect embodiment of the ruling ability of Scientific Outlook on Development and the government. Its advantages and disadvantages directly reflect the living environment of a city, affect the development of urban construction and real estate industry, and also reflect the management level of a city, which is a matter of great concern to urban residents and people's governments. Since its birth, it has become the focus of attention of the masses. However, due to the imperfect market mechanism, the short-sighted behavior of business operators has become one of the hot spots of consumer complaints. Under the background of implementing Scientific Outlook on Development and building a harmonious society, it is not only very important, but also very urgent to establish Scientific Outlook on Development and adhere to the guidance of Scientific Outlook on Development to promote its stable and healthy development in such an industry which is related to people's livelihood and has many hot spots and shortcomings.

First, the city's property management.

Our city's property services started in the late 1990s, from scratch, from small to large, to the end of the 11th Five-Year Plan, there were 227 property management enterprises in our city, with 28,000 employees and 986 various property management projects, with a management area of about 60,498,700 square meters. The main business income was 675 million yuan (accounting for 0.4% of the GDP of that year). 72 owners' committees have been established. The development of the property provides excellent services for residents, institutions, factories, mines, schools, military, hospitals and other industries, and contributes to the economic and social development of Taiyuan. At the same time, it has created conditions for its own survival and achieved a win-win situation for economic and social benefits. At present, the urban property management industry has a good momentum of development, and the industry management has achieved remarkable results, mainly as follows: First, a complaint handling mechanism has been established, and a market-oriented mechanism for property management is taking shape; Second, the relevant regulations on the management of residential special maintenance funds have been formulated, which has eased the contradiction between difficult property management and maintenance; The third is to strengthen the guidance and supervision of the property management industry, and gradually standardize the business behavior of property management enterprises.

Second, the problems and causes of urban property management

(A) the relevant supporting policies are relatively lagging behind.

In recent years, the state has promulgated the Property Law, the Property Management Regulations and many other laws and policies, while our city has formulated the Notice on the Relevant Provisions on the Management of Special Maintenance Funds for Residential Buildings in Taiyuan and other documents. From the actual situation, some practical work still lacks policy basis, and the basic laws and regulations used to guide the management of the property industry in our city have not yet been promulgated, which makes the responsibilities and rights among the government, functional departments, property companies and owners unclear. In particular, the charging method for property services introduced by our city in 2005 has lagged behind, and the charging methods and standards have not met the needs of market development and need to be revised and improved in time. At the same time, the government lacks supporting policies for the development of property management, which affects the healthy development of property management. In addition, the documents on the prophase property management, the construction of the owners' committee and the use of maintenance funds need to be further improved.

(B) The standardized and effective operation mechanism of property management has not been fully established.

Property management runs through all aspects of real estate project establishment, planning, construction, acceptance and management, with a long time span, involving many departments such as construction management, planning, environmental protection, administrative law enforcement, gardening, sanitation, industry and commerce, price, municipal utilities, public security, fire protection and many municipal public facilities such as water supply, power supply, gas supply and heating. Because there is no standardized and effective operation mechanism in the early stage of property management, such as intervention, bidding and acceptance. , property management can not be well connected with planning and construction, resulting in problems found in property management can not be effectively solved. In the annual property complaints of hotline 123 19, 40% of the responsibilities that should be borne by developers are identified as property service enterprises, and the problems of water supply, power supply, gas supply and heating that should be solved by municipal public departments are identified as property services. Illegal construction of residential quarters, illegal decoration of houses and other issues that should be decided by administrative law enforcement departments and owners' meetings are also pushed to property service enterprises to solve, accounting for10%; Complaints caused by nonstandard property management services accounted for 10%. Therefore, it is difficult to coordinate all parties only by the industry authorities.

(3) Central heating is increasingly becoming the main problem of social stability.

The "Regulations" clearly stipulates that in the property management area, water, electricity, heating and other units should charge relevant fees to the end users. However, at present, many residents in our city have not implemented the final charge of "one household, one meter", while water, electricity, heating and other units only charge the registration form (including the total meter) according to the total meter. Due to the loss of water and electricity and the sharing of the price difference of vacant houses, some owners feel that the sharing is unreasonable and refuse to pay various fees. The property company is caught between the owner and the water, electricity and heating department, and is in a dilemma. Some property companies raise prices by themselves, which eventually leads to water, electricity and heating cuts for residents, which leads to the escalation of contradictions. In particular, there are 46 property companies in our city that undertake district heating in 92 property communities, with an area of 58 1.29 million ㎡. In 2008, due to the rising coal price and other factors, the charging standard was 3.50 yuan/㎡, which made the supply of heating enterprises 1m? Heating loss 2? -Around 3 yuan. In nine communities, such as Hong Chen Community and Qiaodong Community, which rely on their own boilers for heating, people have petitioned the municipal government seven times and blocked roads three times. Actively cooperate with the Urban Construction Management Committee to coordinate various property companies, and solve the petition problem by timely issuing heating subsidies. The property management company also actively responded to the call of the municipal government, overcame various difficulties, ensured the quality and quantity of send warm on time, and ensured the people to spend a warm winter. Now that the winter heating period has passed, the winter district heating subsidies promised by the government to property companies have not been paid in full, and the expenses such as purchasing coal for boilers and maintaining facilities and equipment of property service companies have not been paid in full. Many enterprises have been unable to make ends meet, making it difficult to operate.