The owner complained to the property, is it illegal for the property to stop using the elevator by despicable means?

The property has no right to stop the elevator without authorization.

Article 2 of the Regulations on Property Management stipulates the responsibilities of the property service company: Article 2 Property management as mentioned in these Regulations refers to the activities that the owner selects the property service company, and the owner and the property service company maintain and manage the house, supporting facilities, equipment and related sites in accordance with the property service contract, so as to maintain the environmental sanitation and related order in the property management area.

According to this provision, the property management company shall ensure the normal operation of supporting facilities and equipment and protect the legitimate rights and interests of the owners. Extended data:

If the owner fails to pay the property fee, the property management company has the right to recover Article 7 of the Property Management Regulations.