Job Recruitment Website - Property management company - What does the office front desk need to do?

What does the office front desk need to do?

The work of the office front desk, and how to do it well?

1. Obey the leadership of the reception supervisor at the front desk and provide first-class reception services for guests according to the prescribed procedures and standards.

2. Be responsible for the registration, reception and introduction of visitors and guests, and shut out irrelevant personnel or assist security guards in handling them.

3. Be familiar with the general situation of the company, be able to answer the general questions raised by the guests and provide regular non-confidential information.

4. Be responsible for receiving and forwarding telephone calls, mails and letters, and recording, sorting and archiving work information.

5. Be responsible for the distribution of company documents and notices, and keep the distribution records.

6. Cooperate with the reception supervisor to print, copy and write some documents.

7. Responsible for managing the cleaning and maintenance of office supplies and office equipment at the front desk.

8. Keep the front desk area clean and tidy, and carry out daily maintenance and maintenance of newspapers, magazines and bonsai plants in this area.

9. Implement the company's attendance system, be responsible for summarizing employee attendance, going out to register, and supervising employees to swipe their cards.

1 ridge. Responsible for booking air tickets, train tickets, rooms, etc. for employees. Business trip, travel itinerary and contact registration.

1 1. Report all kinds of problems in the work in time and put forward suggestions for improvement.

12. Complete other or temporary work assigned by the leaders. I suggest you make a workflow by yourself ~ ~ arrange the order from the first thing to the last thing every day and leave a good space.

Girls are more careful, but not attentive. So you should pay attention when you do things, and do one thing well before doing the next.

Don't be flustered by the heavy workload ~ ~ relax.

There is also the ability to improvise when doing these things, and don't be disturbed by the outside world. . . This is very important! ! !

Hehe, it depends more on your own study at work. Let's go

As the front desk of the company (office building), what do you do every day?

Work, you think sitting?

What should the customer service staff at the front desk of the property office building do?

1 Job responsibilities

1. 1 Be fully responsible for the front desk service and report to the customer service manager.

1.2 is responsible for the formalities of building repossession, secondary installation, moving in and moving out.

1.3 Responsible for the reception of customers' calls and visits and the reception of the management office.

1.4 Be responsible for customer complaints, repair reports, asking for help, accepting opinions and suggestions, and coordinating and following up the handling of relevant departments.

1.5 is responsible for accepting applications for public resources such as Internet, telephone, cable TV, direct drinking water and parking spaces.

1.6 is responsible for accepting, processing and coordinating the installation and production of water brand applications.

1.7 is responsible for receiving and distributing the customer's payment notice and entering it into the charging account, and checking the charging situation with the financial personnel.

1.8 is responsible for receiving, registering and sorting mails.

1.9 Responsible for the collection and storage of customer files.

1. 10 is responsible for accepting special services, handling procedures and following up services.

1. 1 1 Responsible for the declaration, storage and distribution of office supplies of the customer service department.

1. 12 is responsible for the drafting, editing and typing of departmental official documents.

1. 13 is responsible for the custody of articles in this position and the registration of various records.

1. 14 Other duties specified by the company and work assigned by the customer service manager.

2 qualifications

2. 1 Basic quality: Have a good sense of service, service quality and a high sense of responsibility, master business knowledge such as property repossession, secondary installation and daily service at the front desk, and have the above service skills.

2.2 Natural conditions: about 20-28 years old, in good health.

2.3 Education: Technical secondary school or above, with professional qualification certificate of property manager.

2.4 Work experience: More than one year experience in office reception service.

2.5 Special requirements: Proficient in computer and office software operation technology.

References:

bb *** pm/forum-75- 1

Sorry, the front desk of an office building usually does some work every day. I hope someone with front desk experience can give me some advice. Thank you.

1, answer incoming calls and faxes;

2. Receive visiting customers;

3. Be responsible for forwarding and delivering letters and mails; 4. Assist the office clerk to complete the daily paperwork;

5. Responsible for ordering food and water;

6. Distribution and registration of stationery and low-value consumables;

7. Attendance record

This is generally the case, but there will be some changes in specific companies.

What does the office front desk need to do! ! Tired?

What the office front desk needs to do is to make a phone call and answer the phone. Sometimes, it is easy to be responsible for the secretarial work of the company and go back to the foundation to make unnecessary visits, but you must learn skills if you want to do it well! ~ Come on! ~

What should I pay attention to when working at the front desk of an office building?

I suggest you make your own workflow ~ ~ arrange the order from the first thing to the last thing every day and leave a good space.

Girls are more careful, but not attentive. So you should pay attention when you do things, and do one thing well before doing the next.

Don't be flustered by the heavy workload ~ ~ relax.

There is also the ability to improvise when doing these things, and don't be disturbed by the outside world. . . This is very important! ! !

Hehe, it depends more on your own study at work. Let's go

Understanding and views on the reception work at the front desk of property office building

The front desk reception is the service window of the property management department, so a good service image is very important. In order to improve the image of the front desk, I asked the front desk customer service staff to take the whole standing service when receiving the owner, giving the owner a brand-new feeling. In addition, in daily work, work strictly according to the requirements of the company, receive visitors politely, answer and transfer calls kindly, patiently listen to the problems reflected by the owner and the difficulties to be solved, carefully answer and record in detail, and arrange personnel to pay a return visit at the first time. We give satisfactory answers to all inquiries of the owner; For the problem of the owner's repair application, through our timely contact, we will dispatch workers according to the different levels of the repair application content, and strive to solve the problem in the shortest time. At the same time, according to the completion of the repair report, we will make a door-to-door visit or telephone visit in time. Let the owners truly feel the importance of our property services. Through the joint efforts of me and all the staff, all the work of customer service has been greatly improved. The staff's morale is high and they are proactive, and the annual work target has been successfully completed.

What office supplies are usually equipped at the front desk of high-end office buildings?

Visiting Registration Form and Internal Personnel Address Book (self-printable)

pen

pen container

snowstorm

art knife

paper clip

Nail stapler

Notebooks (telephone registration, memos, etc.). )

Fu movie book

Document shelf (optional: Deli aluminum-plastic document shelf #920 1 simple and elegant)

Folders, information books (mainly used to store company profiles, product information, etc. )

sticky note

Business card holder, calculator, glue stick, long tail clip (optional according to actual needs)

We have many corporate customers, but we don't know what office supplies are usually used at the front desk.

The details will vary according to the work difference of the front desk, such as some front desk and office supplies procurement, finance, personnel and so on.

What office supplies do you usually need to be an administrative receptionist?

The general solutions for administrative front desk or newcomers are: pen container, scissors, gel pen, easy sticker, leather book, ID card and business card holder ~ ~

I suggest the landlord go to Qi Le to buy office supplies. You see, an e-commerce company specializing in office supplies has a complete range of products and the price is more convenient than that of offline stores. Our company orders from other companies. You can refer to the above categories when buying office supplies for the company. I hope it will help you. o(∩_∩)o ~~