Question and answer of property customer service interview

Question and answer of property customer service interview

Interview question answering skills

Answer interview questions, not only to show your eloquence, but also to show your logic. Take your question as an example, you can answer this question: to handle similar problems reasonably, we must first be reasonable and comply with relevant management regulations to ensure that businesses cannot infringe on neighboring rights, and secondly, we must be reasonable and reflect the human touch of owner management. I'll explain the truth to the shopkeeper first, and then I want him to enthusiastically recommend other meeting places or ways. When dealing with this incident, as customer service personnel, we should remain calm and objective, and strive to solve the problem satisfactorily. If you answer this way, you will have ideas, organization, attitude and ability to do things. When answering the interview, try to use the questions and show your abilities and strengths as much as possible. As for the tone of reply, generally speaking, it is best to use the written tone.

Interview questions of property customer service

If an owner brings friends to his house to sing and dance in the afternoon 12, which affects the rest of other owners in the building, and some owners complain about the property, ask me how to deal with this situation.

1. Introduce yourself

2. Understanding of the information operation and maintenance post? (I looked up some information on the internet in advance and got some understanding) What do you want to do more? Do you know about App?

Do you think you are an IT girl?

4. What about your family?

5.do you have a boyfriend?

6. When were you born?

7. Where is the ideal working place?

8. Expected monthly salary?

9. Do you have any questions for me?

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