What are the property quality improvement schemes and rectification measures?

1, mobilization training, convening a mobilization meeting, and organizing professionals to carry out training on job responsibilities, operating procedures and working standards.

2, self-examination and self-correction, property personnel to post service criticism and self-criticism, mobilize enthusiasm, find the shortcomings in the work.

3, rectification and prevention, serving key and difficult problems, need to brainstorm, in-depth analysis and solve problems.

4. Inspection, acceptance and summary. After the comprehensive quality is improved, it can provide experience for the follow-up work.

5. Make a maintenance plan for public facilities, implement preventive management, and make timely rectification before problems occur in public facilities; Make a night patrol plan, with the participation of night security personnel, public facilities maintenance personnel and regional security supervisors, focusing on checking the integrity of night lighting.

Extended data

Service response time can reflect the importance that property management enterprises attach to the service requirements put forward by the owners. Usually, the service response time of a community is within 30 minutes, which is acceptable to the owner. The shorter the time, the better.

Owners are usually concerned about the degree of attention paid by property management companies to their service needs, which is mainly reflected in the service response time and the first sensory impression of the service.

The processing time of service reflects the comprehensive service skills of property management enterprises. This requires the service personnel of property management enterprises to have excellent skills in professional skills, and to meet the service needs of owners quickly within the time they can afford.