Work Summary of Property Management Company in February

February Work Summary of Property Management Company 1 20xx Spring Festival Holiday With the Lantern Festival approaching, the service center is also carrying out various services in full swing. During this period, I am very grateful to the owners for their support and understanding. The main work in February is summarized and reported as follows:

I. Customer Service Department:

1. Delivered this month 1 household, totaling 15 15 households.

2. Collect 20xx property management fee for 90 households.

3.36 households have completed the daily inspection and formalities of decoration households, of which 1 180 households have moved in 800 households.

4. Complete the follow-up visit of the owner and the public for 203 batches of * * * * * * * * * * * * * * * * *.

5. In the first quarter, complete all activities of community culture giving Spring Festival couplets.

6. Complete the TV hanging in the lobby of each unit and the broadcast of Spring Festival greetings.

7. Complete the reception service of the clubhouse, with a total of 5683 batches.

8, complete the daily work summary of each department and housekeeper broadcast work.

9. Complete the posting of all renovation clearance notices and owner's notices during the Spring Festival.

10. Complete the patrol inspection of public parts and vacant houses during the Spring Festival.

1 1. Accept the fire inspection of the public parts of the park by the fire department.

12. Clean up the temporary parking spaces of the goods storage points of nine community service teams, so as to facilitate the owners to park their vehicles temporarily.

Second, the engineering department:

1. Complete the suspension and installation of the TV in the unit hall.

2. Assist in blasting and repairing 9 water pipes.

3. Complete the dredging of some sewage wells. (Maintenance of 9#, 10#, 6# and 2# sewage pumps)

4. Complete the maintenance of the floor drain pipeline on the overhead floor of Building 9.

5. Complete the maintenance of air valves on some floors.

6, complete the transformer room screw fastening work.

7. Complete the fastening of the fire junction box.

8. Complete buildings 12 and 9, block sewage pipes and clear all emergencies.

Third, order maintenance:

1. Complete the inspection and interception of illegal materials entering and leaving the gate, the verification of personnel and vehicles, and the clearing work of the decorator.

2. Complete the safety precautions for the clubhouse swimming pool.

3. Complete the work of posting warm tips and moving vehicles when vehicles are parked and put in the basement.

4, complete the inspection of fire control facilities and equipment.

5. Complete the safety precautions in the park during the Spring Festival.

Fourth, the cleaning department:

1. Complete all kinds of sanitation and cleaning work in public areas before the Spring Festival.

2. Clean up the colored garbage in the green belt.

3. With the increase of occupancy rate in the park, other wastes in the garbage classification are changed from 1 time per day to 2 times per day.

4. Use a high-pressure water gun to complete the garden road flushing.

5. Clean the outdoor swimming pool.

Work plan for March:

Customer service department:

1, do a good job of collecting 20xx annual property fees.

2. Do a good job in the daily inspection and handling of decoration households after the Spring Festival.

3. Do a good job in various reception services during the opening of the clubhouse.

4. Do a good job in the development of community cultural activities in the second quarter.

5. Follow up with the fire department to check the rectification of falling deposits in buildings and overhead battery cars.

Engineering maintenance department:

1. It is planned to complete the dredging of some sewage wells.

2, plans to complete the basement expansion joint groove cleaning work.

3. Plan to complete the annual maintenance of facilities and equipment.

4, plans to complete the basement fire emergency lighting maintenance work.

Order maintenance department:

1, do a good job in personnel recruitment.

2. Do a good job in the security of the park.

3, fire control facilities and equipment inspection.

4. Strengthen the control of people and vehicles entering and leaving the gate.

Cleaning and Greening Department:

1, clean the water system and swimming pool.

2. Clean the marble in the park.

3, do a good job of greening pruning, ditches, weeds removal.

4, do a good job of cleaning up stubborn stains on each floor.

After three months of internship, I have a preliminary understanding of the big family of xx and a deep understanding of myself. The following is a summary of my internship.

First, personal performance

Strictly abide by the rules and regulations of the unit. At the beginning of my work, I carefully studied the rules and regulations such as the Daily Code of Conduct for Office Staff, and kept them in mind, reminding myself to strictly abide by the rules and regulations of the unit at all times. For example, insist on coming to work early every day, clean the office at the same time, and create a clean working environment. Seriously study relevant professional knowledge. I often read some books about writing in xx office, refer to some official documents and previous materials, try to write some experiences and ask my senior teachers about writing. Actively communicate with colleagues, understand the situation of the unit, and listen to the criticisms and suggestions of colleagues. Actively participate in activities organized by the unit, such as underground voluntary labor.

Second, personal income.

First of all, the change of mentality. You know, as a graduate college student, he is usually confused about his future and generally has the problem of being superior. After three months' practice, I clearly realized myself and got rid of the defect of being too arrogant. I really started from the basics and started from the small things.

Secondly, I have a preliminary understanding of my position. As a comprehensive department, the office is responsible for giving information, reporting information, foreign exchange, logistics services and other heavy work. It is in the pivotal position of coordinating all departments of the organ, connecting leaders and grass-roots units, and is the information center, service center, staff center, operation center and command center of the organ. As a member of the office, you don't just sit on a stool, answer the phone and send files. What you need is quick eyes and quick hands, and you can write and run. So I will strengthen my exercise and study in this field in the future.

Adapt to the new working environment. I used to be lazy and unwilling to do anything. I always feel that everything will "cross the bridge when it comes to it", so I suffered a lot during my internship. With the help of my colleagues, I gradually adapted to the new working environment, and also learned knowledge that was not available in school books, methods of getting along with colleagues and positive working attitude.

Third, know your own shortcomings.

After three months of internship, I gained a lot, but I also realized my own shortcomings. At work, sometimes they are careless and not careful enough, and the officers are cautious, so that they are timid; In my life, I don't demand much from myself, and some bad habits at school have not been completely corrected. When you do something wrong, you have a mentality of muddling along. In writing, the foundation is relatively weak, and there are few things in my mind. When writing, you need auxiliary tools, such as computers, and you can't finish writing independently.

Fourth, the direction of future efforts.

Strengthen the study of relevant business knowledge and improve writing ability. Read more books about writing, often read government documents, and learn about the company's development history, humanities and culture, interpersonal communication, etc. , enrich your writing materials. Take an active part in the self-study exam, improve the cognitive level and change the mentality.

In order to improve the service quality of the property branch, promote the owners' understanding of the service work of the property service company, and guarantee the owners' right to know and supervise in the property management activities, we hereby publish our work summary in February and work plan in March, and welcome all owners/residents to consult and supervise.

February work summary

I. Property Management Service Department

1. Inspection and maintenance of fire fighting facilities and equipment;

2.9 building standard identification mark;

3. The identification code of the garden area;

4. Maintain the order of the park;

5. Carry out warm heart service for more than 40 times.

Second, the engineering maintenance service group

1. Maintenance of public facilities and equipment in Garden Community;

2. Pre-holiday facilities and equipment inspection;

3. Festival decoration and installation;

4. Renovation of manhole covers in public areas;

5. Standardize elevator signs.

Three. Environmental management service group

1. The corridors and elevators are clean;

2. Electric box, street lamp wiping and signboard cleaning;

3. Kill the four pests;

4. Lawn weed cleaning;

5. Daily maintenance of landscaping.

Fourth, the property service center

1. Morning and evening services are provided on Mondays and Fridays;

2. Organize convenience services and community cultural activities;

3. Inspect and rectify the park;

4. Operators visit and understand their needs;

5. Decoration and business handling.

March work plan

I. Property Management Service Department

1. Do a good job in the maintenance and management of fire control facilities and equipment;

2. Identification mark specification;

3. Strengthen the control of decoration noise;

4. Strengthen the parking control of shops and vehicles.

Second, the engineering maintenance service group

1. Elevator maintenance;

2. Take down the holiday decorations and take them back to the warehouse;

3. Computer room identification and wall hanging system are perfect;

4. Install clotheslines on the roofs of Building 3 and Building 9.

Three. Environmental management service group

1. Wipe the electric box and street lamp and clean the signboard;

2. Daily hygiene and cleaning;

3. Daily maintenance of lawn mowing and greening;

4. Clean the corridor glass.

Fourth, the property service center

1. Do a good job of patrolling the area every week;

Organize community cultural activities in February and March;

Continue to recover houses 3.3, 4 and 9;

4. Holiday decorations should be removed in time.

XX property owners always adhere to the enterprise spirit of "being kind to people, the country and the society", and always take the service concept of "building with care, caring for residents and returning to society" as the starting point, do everything with care, think about what the owners think and worry about the urgency of the owners, actively advocate and create a harmonious community atmosphere, and strive to create a living model.

February 4th Property Management Company Work Summary The Spring Festival holiday ended unconsciously! Let's adjust our state together and get ready to go. Brand new 20xx, here we come! Next, let's review what the management office did in February of 20xx!

The activity of sending ginger tea continues. A cup of warm ginger tea, a deep feeling. I will spend this winter with you. In the cold winter, a steaming cup of ginger tea warms the stomach and people's hearts.

Every day, security personnel are quietly trying to defend their homes. Strengthen management norms, strengthen on-site supervision and quality inspection, gradually enhance the image of safety post window, and constantly improve their own service level.

Unity is strength. The maintenance masters of the engineering department unite as one to ensure the smooth completion of each maintenance task. They are not afraid of hardship and fatigue, and take all kinds of maintenance work as their own responsibility. They are the most powerful guardians of the equipment.

XX property, excellent service. During the Spring Festival, red lanterns are hung, Chinese knots are decorated and beautiful homes are carefully decorated. Do property, we are serious.

The beautiful environment of the park needs to be maintained by everyone. The cleaning staff work hard every day and finish the cleaning work seriously. Whether it is hot or cold, whether it is raining or snowing, the cleaning staff always struggle in the front line of sanitation work.

Your satisfaction is the driving force for our progress! We will send you a flower on your birthday, let us bring you happiness and surprise on every important day! Good life, simple housekeeper. XX is by your side!