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Property fee standard for shops in 2022
What are the skills of collecting property fees? 1. Before charging, make a home visit to communicate. Handle the owner's complaints about maintenance according to the usual work log, and then talk about the problem of arrears of property fees. When communicating with the owner, you must explain the situation euphemistically. Don't say that the owner owes money incorrectly, or that you have to pay a late fee if you don't pay it. Only by effectively collecting fees and mastering relevant psychology can we communicate effectively.
2. It is necessary to master the owner's psychology to do a good job in the collection of arrears in the community.
Each owner's cultural level, educational background and living habits are different. Therefore, in order to effectively carry out the collection of residential property service fees, in addition to mastering the necessary professional knowledge of property services, it is also necessary to learn and master relevant psychological knowledge and master the psychology of owners. Only by using this knowledge to communicate effectively with the owners can we solve the problem of long-term arrears of the owners.
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