Who should the property management call to help you receive and deliver things?

Legal analysis: if the owner does not entrust the property to collect the express delivery, then the property company should not help the owner sign and keep the express delivery. If the owner does not inform the courier company to send the courier to the property, but the courier company will send the courier to the property and the property will sign for it, then it cannot be considered that the owner has received the courier. If the courier is lost or damaged at this time, then the owner also needs to defend the rights of the merchant and ask the seller to replenish the goods for a refund, which has nothing to do with the property company. If the owner temporarily entrusts the property to sign and keep the courier, then when the courier company gives the courier to the property company, it can already be regarded as that the seller has completed the delivery. If the goods are lost or damaged in the process of property preservation, then the property company does not have to bear the responsibility, and neither the seller nor the courier company itself does.

Legal basis: Provisional Regulations on Express Delivery

Twenty-fourth enterprises engaged in express delivery business should standardize operations to prevent the damage of express mail.

Where laws and regulations have special provisions on the transportation of specific goods such as food and medicines, the sender and the enterprise engaged in express delivery business shall abide by the relevant provisions.

Twenty-fifth enterprises engaged in express delivery business shall deliver the express mail to the agreed address, the recipient or the agent designated by the recipient, and inform the recipient or agent to receive and send it in person. The consignee or agent has the right to face-to-face acceptance.