The property specially controls the heating at 18 degrees. How to complain?

If the property controls the heating temperature, it should communicate with the property in time. If communication fails, you can complain to the heating company. If the heating company does not adopt it, it can appeal to the court for judgment.

When users find that the heating is not hot enough to complain, it is best to report it to the property first, and the property will inform the heating company for the property company to witness; When users complain about temperature measurement, they can let a third person who has no interest with them be present, such as community workers, but they can't ask neighbors to testify at will.

When users complain about the heating company, they can also get the receipt signed by the heating company by express delivery, which is also the evidence recognized by the court. This article also applies to the heating company; If it is determined that a lawsuit will be filed, users can also find a notary office for notarization when the heating is not hot.

If the user takes photos to collect evidence by himself, it is best to take photos next to the TV news screen and indicate the date and time. The court will comprehensively consider the evidence.

Extended data:

The heating was not up to standard before. Although residents also complain to heating units or relevant departments, the results are often unsatisfactory. Accordingly, some residents do not pay the heating fee for the next year to express their dissatisfaction and protest, which leads to constant contradictions and disputes between residents and heating units, which not only affects the normal life of residents, but also affects the normal operation of heating units, resulting in a lose-lose situation.

Beijing and other places have issued regulations that heating fees can be refunded if they fail to meet the standards, which is conducive to safeguarding the legitimate rights and interests of residents, urging heating units to improve heating efficiency and standards, and improving service quality and level. This first conforms to the principle of fair trade. Because the heating unit has an agreement with the residents, the indoor heating temperature is not up to standard.

First of all, it should be considered that the heating unit has violated the agreement and needs to bear the corresponding liability for breach of contract and return the heating fee during the period when the heating is not up to standard. There are also "punitive" clauses in some places. For example, in Liaoning province, if the heating unit fails to meet the standard for more than 24 hours, the heating unit shall double the heating fee to the user on a daily basis from the time when it is informed.

This means that heating units should not only refund their fees, but also double their fees to make up for the inconvenience and losses brought to residents' lives.

People's Network-How to protect rights when the heating temperature is not up to standard?