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Refund standard for heating temperature not up to standard

1, if the indoor temperature of residents is lower than 20℃ and higher than 18℃ (including 18℃), 30% of the user's daily standard heating fee will be refunded;

2. If the room temperature is lower than 18℃ and higher than 16℃ (including 16℃), the user will be refunded 50% of the daily standard heating fee;

3. If the room temperature is lower than 16℃, the user will be refunded 100% of the daily standard heating fee.

4, belonging to the heat source unit, paid by the heating unit first, and then recover from the heat source unit.

5. Total amount of heat fee refund = daily standard heat fee × days when indoor temperature is not up to standard × proportion of heat fee refund when indoor temperature is not up to standard.

6. Daily standard heating fee = total heating fee payable by users ÷ number of heating days in the whole year.

How to solve the problem of insufficient heating temperature

If other residents in the whole building can use heating normally, but the heating pipe in their own house is not hot, the owner needs to consider two situations: first, there is gas in the pipe; Second, the filter is blocked or the floor heating pipeline is blocked; Third, the heating valve at home is not in place. These three conditions will affect the normal heating of individuals, and others will not be affected.

Solution: If the above three situations are beyond the control of the owner, you can contact the property manager or a special pipeline company for on-site maintenance. First, open the heating exhaust valve until hot water is released to see if the problem can be solved. If the heating inlet pipe has temperature and the outlet pipe is cold, it is necessary to consider whether the filter is blocked. If the filter screen is blocked, you can use a wrench to open the filter screen, clean the internal filter screen, and see if the water circulation is normal after correct installation.

The reason why the heating is not hot

1. The heating system is blocked: first touch the pipe connecting the heating. If the pipe is not hot, the heating system may be blocked.

2. Air blockage in the heating pipe: It is very cold to touch the heating by hand, which may be caused by the failure of the heating drain valve, resulting in a large amount of air accumulation in the heating, which makes the heating not hot.

3. The user arbitrarily deflates or discharges water: such as arbitrarily deflating, arbitrarily discharging water, heating without authorization, and not paying the heating fee, etc., which leads to the heating is not hot.