How to complain about residential property?

How to complain about residential property?

If you are not satisfied with the service of residential property, you can complain in the following ways:

1. complain directly to the property management company: you can go to the property management company or contact the customer service phone number of the property management company to explain the problem to them and make a complaint. The property management company will handle complaints according to the situation.

2. Complain to the owners' committee: If there is an owners' committee in your community, you can reflect the problem and complain to the owners' committee. The owners' committee helps you communicate with the property management company to solve the problem.

3. Complain to relevant departments: If you think that the behavior of the property management company violates relevant laws, regulations or policies, you can complain to relevant departments. For example, you can complain about the behavior of property companies to the housing and urban-rural construction departments, industrial and commercial departments, and consumer associations.

To sum up, if you are not satisfied with the service of residential property, you can complain through the above channels. When making a complaint, it is recommended to provide detailed evidence and explanations so that relevant departments can better understand the problem and deal with it.

Legal basis:

Article 48 of the Property Management Regulations stipulates that the real estate administrative departments of local people's governments at or above the county level shall promptly handle the complaints of owners, owners' committees, property users and property service enterprises in property management activities.

Therefore, if you are not satisfied with the service of residential property, you can complain through the above channels and provide relevant evidence and explanations. If the property management company's behavior violates relevant laws, regulations or policies, it can also complain to relevant departments.