Organize everyone to learn property terminology.

Professor: I will provide you with some reference documents. Please adopt/I have also made some documents here. I wonder if I can help you!

Property safety training has strong practical information and operability.

Safety training materials

1. What is the "property" of property management?

Answer: It refers to all kinds of houses and public facilities, public facilities and their ancillary sites in residential areas that have been built and put into use.

2. What does "property management" mean?

Answer: It means that the property management enterprise manages the maintenance and repair of the property according to the entrustment contract, and some owners and users of the house provide services.

3. What should property management implement?

Answer: In order to meet the requirements of socialist market economy and housing system reform, we should establish a new property management system that combines owner autonomy with property management, standardize property management behavior, improve the level of property management in urban residential areas, create and maintain a politically civilized, safe and convenient living environment for community residents, prolong the service life of property and ensure its normal function, and realize the preservation and appreciation of the property of enterprise owners.

4. What are the "owners" and "users" of property management?

Answer: The owner refers to the owner of various houses in the residential area;

Housing users refer to the lessee of the house and other non-owner users.

5. What is the role of the property management company?

A: Create a safe, comfortable, civilized and harmonious living and working environment for the owners;

Improve the socialization and specialization level of urban management;

Extend the service life of the property and ensure its normal use function;

Preserve and increase the value of the owner's property.

6. What is Ann's duty?

A: The duties of security guards are:

A) Security personnel must wear uniforms, be equipped with walkie-talkies, and be neat and tidy. When correcting violations, they should salute first and treat others with courtesy.

B) Be decent, abide by the law, stick to their posts, be vigilant, and report criminals to the foreman and department leaders in time.

C) The security personnel on duty should conscientiously do a good job in preventing arson, theft and robbery, carefully check the equipment and facilities, and immediately find out the situation and eliminate the danger when finding potential safety hazards, and report to the leaders of the foreman department in time to ensure the safety of the community.

D) In the process of duty, patrol frequently, have keen eyes, pay attention to discovering suspicious people, things and things, prevent cases and accidents, and strive to be foolproof.

E) Take care of facilities, equipment and public property. All facilities and property in the post shall not be misused.

F) Strictly abide by the commuting time and duty discipline, seriously deal with various situations in the post, and make detailed written records.

G) salute the owners and visitors when they enter or leave the motor vehicle.

H) Strictly implement the system of succession, and hand over on time according to regulations.

I) Do a good job in publicizing the company rules and regulations and public security for residents in the residential area.

7. Ask the visitors who enter the community politely and register their ID cards as much as possible. If in doubt, notify the relevant residents.

8. In a case, a series of steps should be taken to help solve the problem:

(1) immediately report to the department head and call 1 10, and stay at the scene until the public security personnel arrive;

(2) Do not move or allow others to move or touch the on-site items, and keep the on-site evidence to facilitate evidence collection;

(3) No one is allowed to walk around the scene, and idlers are politely discouraged from entering the scene to facilitate the on-site investigation by public security personnel;

(4) Provide details of relevant cases to public security personnel.

9. What are the regulations of the residential decoration construction unit?

A: The construction unit entering the residential area must have the business license, qualification certificate and decoration drawings of the decoration enterprise.

Signed a letter of responsibility for decoration safety and a letter of commitment for decoration construction with the property management company, and obtained the construction permit.

Apply for a temporary pass, hand in two copies of your ID card, declare the type of work, the number of people (temporary staff), and the decoration time. To apply for a temporary pass, you must pay the company a fee of N yuan/person.

Ensure that public facilities are in good condition and keep houses, green spaces and roads politically beautiful; No disorderly association, no graffiti, no littering with building materials. Decoration construction waste must be bagged (woven or gunny bags) and regularly stacked in designated places.

Ensure safe construction, implement fire prevention measures, and the construction team will bear all economic losses and legal responsibilities for accidents caused by violation of regulations.

Decoration time is 8: 00- 12: 00 and 14: 00-20: 00. Decoration (noise) is not allowed unless this time period.

Vehicles of decoration construction personnel are not allowed to enter the community.

10, which is the owners' meeting? What is the owners' committee?

A: The owners' meeting is an owner's self-governing organization composed of all owners, which decides the major issues of the property management.

The owners' committee is the permanent executive body of the owners' congress. After being registered and approved by the property management department of the local government, the property rights and interests of all owners are safeguarded and all rights are exercised according to law, and the members of the industry Committee are produced from all owners.

The owners' congress and the owners' committee shall accept the guidance and supervision of the property management department.

1 1. What is the relationship between the property management company and the owners' committee?

A: Property management companies and owners' committees are equivalent to managers within a certain property scope and have certain legal and economic relations.

The legal relationship is the relationship between the owners' committee and the property management company.

Economic relationship means that the property management services provided by property management enterprises are paid, and they should be paid accordingly while providing certain property management services. Similarly, while enjoying property management services, owners should also pay corresponding fees. The economic relationship between the two parties is confirmed and guaranteed through the Property Management Entrustment Contract.

12. Common problems in daily work and their solutions.

1)。 If an owner wants to install cable TV, find us and let us take care of it. How to explain it?

Answer: Answer .. If it is the first installation, the agency fee is N yuan. Please pay the initial installation fee of N yuan (the price of the villa), leave your ID card and contact number, and you can handle it on your behalf within two days.

B. if it is transferred, the agency fee is n yuan. Please pay the transfer fee of N yuan, and leave your ID card, the latest cable TV bill and contact number, which can be handled within two days.

2)。 If the owner's outdoor water meter explodes and finds us, how to explain it?

Answer: Since the property right of water meter belongs to the water supply company, no one can change it at will. Therefore, please contact the water company Dingmao Branch to report the situation. Or we can reflect the situation on our behalf. The telephone number of Dingmao Branch of Water Supply Company is:

3)。 During the Spring Festival, there is a problem with the water and electricity in the owner's home. How to explain the maintenance to the doorman?

Answer: On the one hand, comfort the owner, on the other hand, call the owner immediately to reflect the situation, or directly dial the mobile phone to find * * * * (water and electricity maintenance worker) and ask when it will come and explain to the owner.

4)。 If there are visitors, how to receive them?

A: The security guard on duty salutes and says, "Hello, which building are you looking for?"

If the other party accurately tells his name and location, he should ask if he has contacted, and if so, he should salute and let him go; If not, drive the other party's vehicle to the duty room to register and contact the household the other party is looking for. If you get the owner's confirmation, you can politely let it go. If the landlord is not at home or doesn't want to meet, he should politely say to the other party, "Sorry, the tenant you are looking for is not at home for the time being, please come again next time."

If the other party can't tell the name or location of the resident he is looking for, let him register in the duty room, let him take the initiative to contact by phone, or we can contact the owner for confirmation.

If the visitor doesn't want to register or can't tell the name and building of the interviewee, and wants to break into the community, he should immediately report to the foreman and call the police. The foreman should arrive at the scene within 5 minutes.

If the visitor is a decoration worker, check whether there is a valid temporary pass. If so, it shall be registered and released after verification.

If not, they must apply for a temporary pass to enter.

If visitors carry inflammable, explosive, toxic and other dangerous goods, security guards should politely refuse to bring such goods into the community.

13. What's the explanation if residents ask to deposit their articles and keep them for them?

Answer: If the goods are stored as ordinary goods, please tell us the details, sign for confirmation and tell us the time required. In principle, it should not exceed three days. If it is overdue, the goods should be handed over to the foreman and detailed duty records should be made.

If it is valuable, it should be politely refused; If the other party requests to keep it for him, it shall not exceed one day, and please sign for confirmation. If it is overdue, the goods should be handed over to the foreman immediately, and detailed duty records should be made.

14. What should I do if the bulk goods leave the community?

Answer: To confirm the identity of the other party. If the other party is the owner, we should ask him to fill in the Registration Form of Goods Release, and then politely release it after filling it out correctly.

If the other party is not the owner, please fill in the goods release registration form and ask him to contact the owner or contact the owner directly for confirmation; After confirmation, let go politely; If there are any mistakes, stop them from leaving the community and contact the owner to confirm at the scene.

15, Emergency Handling Procedure:

Principle of rapid response:

-The security guard on duty at the main entrance will arrive at the scene within 3 minutes;

The security captain will arrive at the scene in 3 minutes.

Principle of unified command;

—— The competent manager is responsible for the unified command of dealing with emergencies;

Under special circumstances, the safety foreman is responsible for the unified command.

Obey the command principle:

-Any employee shall unconditionally obey the orders of the competent manager, and the safety foreman shall be responsible for recording the emergency treatment process in detail.

Principle of solidarity and cooperation:

(1) theft.

When security guards and security foreman find or receive security theft, they should immediately report the specific location of the scene to the security foreman/manager in charge with communication equipment (walkie-talkie or telephone), and then stay at the stolen scene, or quickly rush to the stolen scene to maintain order and protect the scene, and prohibit all personnel from entering and leaving the scene:

A. The security guard immediately knows the specific location, time and situation of the theft after arriving at the scene;

B before the security personnel arrive at the scene, when the criminals have fled the scene, they can report by phone or walkie-talkie, but when using the public channel of walkie-talkie, they are not allowed to disclose the nature of the case at will. Correct calling intercom terminology: "Captain, please hurry to the * * position;

C after the security guards arrive at the scene, if the criminals have not escaped or have been arrested, they can report to the foreman with communication equipment.

After receiving the report, the security foreman immediately took the communication equipment to the front and back guards, and quickly rushed to the scene to command:

A. protecting the crime scene;

B. The foreman immediately knows the case and relevant information (inquiry record) after arriving at the scene, and reports the case to the public security organ according to the needs of the case and the loss of the case.

(2) Fighting

The security guard on duty found a fight or received a fight alarm when patrolling. That security guard is:

A. Immediately stop or quickly rush to the scene to stop, and report the specific location to the security foreman at the same time, subject to the number of injuries and the number of people involved in the fight;

B isolate or persuade onlookers to leave the scene, maintain road traffic order and protect the scene;

After receiving the report, the security foreman rushed to the scene within 3 minutes. After the foreman arrived at the scene, he immediately understood the case and related materials, and made arrangements according to the site conditions:

-mediate minor incidents and report to the public security organs afterwards;

—— If the situation is serious, report the case to the public security organ immediately.

(3) Robbery

When robbery is found or reported during security patrol:

A immediately stop or rush to the scene to protect the scene, and report to the foreman at the same time;

B. Ask the victim whether he suffered personal injury or economic loss during the robbery. If the victim is injured, he should be sent to hospital for treatment according to his injury;

C. In the pursuit of criminal suspects, the method of "the enemy flees and I chase, the enemy is strong and I entangle, while chasing and contacting" should be adopted, and the security guards or public security personnel to be supported should be arrested together after they arrive at the scene to avoid unnecessary harm.

(4) murder

When a murder is found or reported during a security patrol:

A. Immediately report to the security foreman to stop the crime and protect the scene;

B. Seal off the crime scene and resolutely prohibit anyone from entering or leaving the scene (such as the victim's family and friends, etc.). ) Before the public security personnel arrive.

C. Immediately report the injured to the ambulance and send them to the hospital for emergency treatment;

D. Upon arrival, the public security personnel shall report to the public security organ immediately.

(five) poisoning (such as household gas, food poisoning, etc.). )

When the security patrol on duty finds poisoning or receives a poisoning report:

A. Report to the security foreman immediately, and stay at the scene or rush to the scene to cut off the poison source, so that the poison will no longer spread, and evacuate the onlookers around the scene;

B. For gas poisoners, evacuate the poisoned person from the scene as soon as possible, move the poisoned person to a place with smooth air, unbutton the button and belt, and report to the ambulance for emergency treatment as soon as possible;

C. For other types of poisoners, the poisoners should be evacuated from the scene as soon as possible, foreign bodies in the mouth should be removed, the respiratory tract should be kept clear, attention should be paid to keeping warm, and an ambulance should be reported to the hospital for emergency treatment immediately;

D report the number, location and rescue measures of poisoning to the foreman.

After receiving the report, the foreman immediately rushed to the scene for rescue:

A. Maintain the site, evacuate personnel and rescue poisoned personnel;

B. Investigate the cause of poisoning, verify whether the poison source has been cut off, and prevent the poison from leaking, which will continue to cause unnecessary casualties;

(6) Traffic accidents

When a traffic accident is found or reported during the security patrol:

A. immediately report the specific location of the traffic accident scene to the foreman.

B stay at the scene or rush to the scene to maintain traffic order and protect the scene and rescue the injured.

After receiving the report, the foreman immediately rushed to the scene for rescue:

A. maintain order at the scene and traffic order;

B. Report the seriously injured to the ambulance and send them to the hospital for emergency treatment.

(7) Suspicious explosives

A. Call the police quickly, don't move suspicious explosives easily, protect and control the site as much as possible, and immediately notify the company leaders and department managers to be present.

B. Duties of personnel of all departments after arriving at the site: Set up a cordon around suspicious explosives or explosives to control the site; At the same time, report the case to the public security organ.

C. The engineering department shall immediately shut down the equipment that may cause serious accidents and withdraw the movable valuables.

D. The general manager and deputy general manager shall immediately organize the temporary headquarters, organize and direct all work, conduct unified fighting and rescue, and arrange the aftermath.

E. The manager on duty and the housekeeping manager convey the instructions from the headquarters, coordinate their work, record the on-site handling situation, stabilize the mood of the guests and evacuate the guests and valuables.

F. The office is ready to rescue the wounded and contact the emergency center. The staff of the property management company are required to be calm and calm, obey orders, stick to their posts and cooperate to eliminate dangerous situations.

16, China's fire management policy is "prevention first, combination of prevention and elimination". For fire fighting equipment, it is very important to ensure effective water supply at any time. How should property management companies strengthen the maintenance and management of fire-fighting equipment?

Answer: Maintenance and management of fire fighting equipment: 1. The maintenance of indoor fire fighting equipment is the same as that of indoor water supply pipeline, and the outdoor pipeline should be well protected against freezing and heat preservation in winter; 2. The seal of fire hydrant adapter ring and hose shall be inspected, maintained and tested regularly according to relevant regulations, and the unqualified ones shall be replaced in time; 3. The water storage tank should store enough water and replenish it at any time; Centrifugal pump and its motor should be inspected and maintained regularly, and a standby pump should be set up.

17, the doorman is the first guardian of property safety and plays an extremely important role in property safety management. Do you know how to do a good job as a doorman?

Answer: In addition to the public security management function, the doorman's job is to provide various services for users and guests: 1, provide guidance services and simple consulting services. 2. Help users and guests get in and out by elevator in an orderly way. 3. When there are many people in the lobby, guide some guests in and out from the fire elevator hall. 4. Provide necessary help when guests bring more items. 5. Provide necessary and feasible services for the old, the weak, the sick and the users who need help.

18, patrol is another guarantee of property safety. Security patrol must be strengthened to eliminate all kinds of unsafe factors. Please tell us about the specific regulations on the scope and methods of inspection.

A: Patrol public security management: 1. The patrol scope is limited to public places, such as green spaces, public corridors, elevator halls, passages, toilets, etc. Do not enter the user's room without permission. 2. Patrol methods mainly include regular and irregular patrol, uniform and plainclothes patrol, day and night patrol, etc.

19, China's fire management policy is "prevention first, combination of prevention and elimination". Do you know the emergency measures in case of fire?

Answer: Emergency measures in case of fire: 1, call "1 19" to report to the superior; 2, organize personnel to rescue, and find out the reason; 3. Control the fire; 4, organize the masses to evacuate the dangerous area; 5. Strictly prevent bad guys from taking advantage of the fire to rob; 6. Assist relevant departments to deal with the aftermath.

20. The initial stage of fire is the best time to put out the fire. Do you know the common fire extinguishing methods?

Answer: There are generally four fire extinguishing methods: 1, cooling method; 2, suffocation method; 3. Isolation method; 4. inhibition method.

2 1. Noise pollution hinders people's work, study and life. Do you know the types of noise pollution? The control methods of property environmental noise pollution are also described.

Answer: Noise pollution: 1, vehicle traffic noise; 2. Construction noise; 3. The noise of social life. Noise pollution control: 1. It is forbidden to set up production and operation projects that produce noise pollution in residential areas and cultural and educational areas; 2. It is forbidden to engage in construction work during the period when night work is prohibited (generally referring to night 10:00- 6: 00 the next morning); 3. It is forbidden for motor vehicles and ships to whistle in the area where whistling is prohibited; 4. Engage in recreational cultural and recreational activities. Effective measures should be taken to control the sound.

22, etiquette norms

Etiquette means: the original intention of etiquette is to worship God, which generally refers to the values, moral norms, corresponding laws, regulations and behavior patterns formed by a specific nation, population or country based on historical traditions, with the establishment and maintenance of social hierarchical order as the core content. Standardizing one's own ritual form is called etiquette. Politeness is to regulate the attitude and behavior of others. Etiquette is the concrete embodiment of politeness.

Problems that must be paid attention to in property management etiquette reception service: pay attention to etiquette and principles; Treat everyone equally and behave appropriately; Be strict with yourself and be lenient with others.

Etiquette reception service has two basic etiquette: one is the etiquette embodied in language, including address etiquette, greeting etiquette and response etiquette; The other is the etiquette embodied in behavior, including welcome etiquette, operation etiquette and order etiquette.

The basic requirements of appearance are: appearance is a person's appearance, including appearance, posture and clothing. Appearance mainly refers to a person's appearance.

23. The specific requirements of manners are: standing posture; Sitting posture; Step posture; Gestures; express

24. The main rules of property management etiquette reception work are: the reception service should be focused, energetic, sincere, neatly dressed, dignified and tidy in gfd, warm greetings, equal treatment and orderly reception. People think you are helpful and take pains to ask and answer questions.

25. Public security management mainly refers to: it is necessary to prevent and stop any behaviors and factors that endanger or affect the life, property and physical and mental health of owners or non-owners in the property management area, such as wire short circuit, gas leakage, elevator shutdown, water pipe rupture, fire, theft, disturbance to the people, noise, etc., as well as natural disasters, man-made accidents, hooliganism and various sabotage activities.

26. The main contents of public security management are: preventing chaos, theft, sabotage, hooliganism and disasters.

The purpose of public security management is to avoid personal injury, property loss and normal work and life order.

27. The security management team of a property management company can entrust a security company to implement security services, or it can build its own security team to implement security services.

28. Legal study; Professional ethics education; Military training.

29. The main contents of on-the-job training for security personnel include: safety operation procedures; Queue training, capture fighting, physical training, fire fighting training, traffic command training, etc.

30. The assessment criteria for individual queues of security personnel are: military posture; Stop indirect rotation method; March in haste and Li Ding; Go forward and stop; Run, walk and stand; Salute.

3 1. The basic contents of security guards' technical actions are: basic skills: direct attack, side attack and hook attack; Bouncing kick, side kick and hook kick; Comprehensive exercises. Seize the enemy's fist, etc.

32. The standard of military physical fitness test for security personnel is: 100 meters running 14 seconds; More than 50 push-ups; Climb to the 20th floor in 60 seconds.

33, the meaning of the security guard work refers to the security personnel according to the special service agreement (entrusted management contract, the agreement outside the owners' convention), take various effective measures to the designated personnel, property, places and other objects for care and security activities. From a macro point of view, the security work for a residential area, a building or a group of buildings, and an industrial area is actually a public security prevention work, but the property management unit does not assume the insurance responsibility for life and property.

34. Security mainly includes: protecting personal safety; Protect property safety; Maintain the normal order of customer units.

The main problems that may be encountered in the process of guarding are: fire; Theft; Destroy; Disturbing order; Owner or non-owner user requests help.

35. The main tasks of patrol security service are: to maintain the normal public order around the patrol area and protect the target; Prevent, detect and stop all kinds of illegal and criminal acts; Timely discover all kinds of suspicious situations and arrest flagrante delicto; Alert and protect the scene of criminal cases, public security incidents and public security disasters and accidents; Check and find the prevention loopholes; Calm down emergencies and accidents in patrol.

36. The main ways to deal with criminal acts are: stop them in time and try to catch them; Report the case to the public security organ in time; Evacuate innocent people.

37. The main ways to deal with the problem of rioting include: controlling and stabilizing leaders; Evacuate the onlookers; Quickly report to the relevant departments and public security organs to quell the incident; Assist customer units to deal with problems; To prevent things from getting worse.

38. In case of madness, stupidity and drunkenness breaking into the guarded target, the main treatment methods are: persuading them to leave the scope of the guarded target, and notifying their families, units and public security organs to implement control and guardianship when it is ineffective.

39. The main ways to deal with theft cases within the guard target range are: reporting the case to the public security organ quickly; Protect the scene; Pacify the victims; Pay attention to suspicious people within the target range. If a criminal suspect is arrested, he should be handed over to the public security organ in time to prevent him from escaping. In case of smashing a car, you should write down the license plate number and vehicle characteristics and report to the public security organ when necessary.

40. The main treatment methods when suspicious personnel are found in the warning area are: pay attention to observation, pay attention to their behavior development, report to relevant leaders in time, and do a good job of control.

4 1. In case of sudden power failure in the guard room, the main treatment methods are: sudden power failure in the guard room at night or sudden extinction of the warning lights, especially to strengthen the vigilance of the guards and key parts, and strictly control personnel's entry and exit before the lighting is restored.

42. When the owner or resident reports the situation to the security personnel in person or by telephone, the main handling methods are: asking the name, room number and unit of the informant and recording the report content in detail; Remember the face-to-face speaker's appearance and clothing characteristics; Report the contents of the report to the relevant leaders in time.

43. The main methods of public security patrol work are: adopting a patrol line that combines fixed and indefinite lines; Take the method of combining points and lines.

44, safety inspection work should pay attention to the following matters: pay attention to system management in time and space control; Often combined with the security situation, timely adjust the strength and patrol methods; Regularly educate the patrol personnel to enhance the concept of danger, and require each patrol personnel to pay attention and observe carefully when patrolling, not to ignore any suspicious signs and not to let go of any problems that should be solved. Pay more attention to suspicious spots displayed by pedestrians and vehicles, as well as abnormal smoke and lights when patrolling at night.

45. The main contents of acts violating the administration of public security are: acts disturbing public order; Acts endangering public safety; Infringe upon the personal rights of others; Infringement of public property; Acts that disrupt the order of social management; Acts violating fire control management; Violation of traffic management; Violation of household registration or resident identity card management.

The main differences between acts violating the administration of public security and crimes are: the seriousness of the circumstances and the degree of harm to society are different; The laws violated are different; Should be punished differently.

46. The conditions for self-defense are: 1. The conditions of legitimate defense against unlawful infringement: there must be real unlawful infringement before legitimate defense can be carried out; Only in view of the ongoing illegal infringement can self-defense be implemented. 2. Defense conditions of justifiable defense: the wrongdoer himself must be properly defended; Self-defense should not exceed the necessary limits and cause undue damage.

47. Real unlawful infringement: refers to the behavior that harms society objectively.

48. The necessary limit of justifiable defense: it depends on whether the defensive behavior can effectively stop illegal infringement; Comparing defensive behavior with infringing behavior, if we think that defensive behavior and infringing behavior are roughly equivalent in nature, intensity and means, it can be considered as the necessary limit to stop illegal infringement.

49. The nature of improper defense: illegal.

50. Common improper defenses are: imaginary defense; Defensive provocation; Improper defense; Outside defense; Resist defense; Fight each other; Excessive defense.

5 1, excessive defense: refers to the behavior that the actor's defensive behavior exceeds the necessary limit and causes undue damage to the other party.

Emergency avoidance is defined as an act that harms the legitimate interests of others in order to protect public interests, oneself or others' personal and other rights from ongoing dangers.

52. The main elements of emergency hedging are: legitimate interests must be threatened by emergency hedging; Danger must be happening; In order to avoid harming legitimate interests, hedging must be carried out; In the case that there is no other way to eliminate the danger, it is necessary to hedge; Emergency avoidance must be real, not imaginary or inferred; Hedging behavior should not exceed the necessary limit.

53. Principles that security guards should follow when dealing with problems: security guards will encounter many problems that need to be dealt with when performing their tasks. While safeguarding the safety and interests of the owners (tenants), we should act in accordance with the law and implement policies in accordance with the law, convince others by reasoning and not be selfish.

54. The methods that security guards should follow in dealing with problems: different methods should be adopted to deal with problems of different nature. Problems that generally violate laws and regulations, such as civil disputes, can be solved through persuasion and education, mainly by distinguishing right from wrong and persuading patiently. For problems that cannot be solved for a while and tend to expand, we should adopt the principle of "inseparable, insoluble, deferrable and irreversible", try our best to persuade and guide the problem to ease, and never intensify contradictions, because this is not conducive to the solution of the problem. We should adhere to the principle of combining education with punishment when dealing with problems. If the violation is minor, there is no need to punish, you can educate on the spot, or you can assist the unit and family members in education. If public security punishment is needed, it shall be handed over to the public security organ for handling. Those who violate other administrative regulations shall be handed over to administrative organs for handling. Criminal acts should be stopped in time and criminals should be handed over to public security organs.